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Overview of Resorts World Genting - Resort Hotel

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In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
Shower, free toiletries, hair dryer, slippers

Resorts World Genting - Resort Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business services
  • Parking available
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGenting Highlands Theme Park2 min walk
    Popular LocationSkytropolis Indoor Theme Park4 min walk
    Popular LocationSkyAvenue4 min walk
    AirportGenting (GTB-Genting Heliport)22 min drive

Choose dates to view prices

Deluxe Room

4.4/5 guest room rating
  • 365 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Resort Hotel is connected to a shopping center. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are also worth visiting.
Popular Location

What's nearby

  • Genting Highlands Theme Park - 2 min walk
  • Arena of Stars - 2 min walk
  • Skytropolis Indoor Theme Park - 4 min walk
  • SkyAvenue - 4 min walk
  • Chin Swee Cave Temple - 12 min drive

Getting around

  • Batang Kali Station - 40 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive

Restaurants

  • The Olive — 4 min walk
  • Munakata Ramen — 4 min walk
  • Ming Ren — 5 min walk
  • E18hteen — 5 min walk
  • Coffee Terrace — 5 min walk

About this property

Resorts World Genting - Resort Hotel

Genting Highlands resort connected to a shopping center, walk to Genting Highlands Theme Park
Along with a bar/lounge, this resort has self parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. All 835 rooms offer WiFi, free tea bags/instant coffee, and TVs with satellite channels. Free bottled water, ceiling fans, and hair dryers are among the other amenities that guests will find.
Resorts World Genting - Resort Hotel offers 835 accommodations with safes and complimentary bottled water. Satellite television is provided.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Genting Highlands resort provides wireless Internet access for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Ceiling fan
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Resort Hotel Genting Highlands
Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel
Resorts World Genting Genting Highlands
Resorts World Genting
Resorts World Genting
Resorts World Genting - Resort Hotel Resort
Resorts World Genting - Resort Hotel Genting Highlands
Resorts World Genting - Resort Hotel Resort Genting Highlands

Frequently asked questions

Is Resorts World Genting - Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Resorts World Genting - Resort Hotel?
As of Apr 15, 2021, prices found for a 1-night stay for 2 adults at Resorts World Genting - Resort Hotel on Apr 18, 2021 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Resorts World Genting - Resort Hotel?
Self parking is available for a fee.
What time is check-in at Resorts World Genting - Resort Hotel?
Check-in begins at 3 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Resorts World Genting - Resort Hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Where is Resorts World Genting - Resort Hotel located?
Situated in the entertainment district, this resort is steps from Arena of Stars and Genting Highlands Theme Park. Skytropolis Indoor Theme Park and SkyAvenue are also within 5 minutes.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 48 out of 225 reviews
5 - Excellent 21%
Rating 4 - Good. 105 out of 225 reviews
4 - Good 47%
Rating 3 - Okay. 47 out of 225 reviews
3 - Okay 21%
Rating 2 - Poor. 20 out of 225 reviews
2 - Poor 9%
Rating 1 - Terrible. 5 out of 225 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Mar 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad check-in experience
The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
Stayed 2 nights in Mar 2020

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Stayed 2 nights in Dec 2019

2/5 Poor

Traveled with partner
Liked: Amenities
Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
Stayed 1 night in Dec 2019

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