Ratings based on 845 Verified Reviews

3.4 out of 5
71% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Jul 14, 2017
Pros: Room Cleanness
It is nice hotel for stay for families, bit elevated, no noises surrounding.
3 out of 5
Recommended
for Families
by A verified traveler from Johor Bahru

Nice staff for reception and services

Posted Jul 3, 2017
Location is great and near to Bukit Bintang. Staff are friendly expecially is Mohan recommend the place where can go for KL.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2017
Centrally located hotel with friendly courteous service
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within town area

Posted May 23, 2017
The hotel was situated right in Bukit Bintang with a lot of eating and shopping places,all within walking distance!
3 out of 5
Recommended
for Everyone
by A verified traveler from BP

Misleading

Posted May 22, 2017
The picture published in Expedia is for Royale Chulan Kuala Lumpur. It is so confusing. Since we have to attend an event in KL Convention Centre, the distance is a bit far. Please re-check your picture published of the hotel in the web.
4 out of 5
Recommended
for Families
by A verified traveler from delhi

good hotel

Posted May 9, 2017
Pros: location
Cons: staff was rude
clean rooms nice location free wifi ll bacis were good. staff were not supporting veg hotel in front of hotel was a delight
5 out of 5
by Ton

great hotel

Posted Apr 21, 2017 on Hotels
great hotel great staff loved it
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

NICE HOTEL CLOSE TO CITY CENTER NEAR CHINA TAWN

Posted Apr 15, 2017
I FEEL HAPPY WITH MY WIFE ENJOYED STAY AT THIS HOTEL
3 out of 5
by A verified traveler

Poor condition

Posted Apr 10, 2017 on Hotels
The hotel rooms are very run-down and require a major upgrading. Was assgined to a room which the lock was faulty. The second room had not been cleaned and had to change to another room. The hotel was green by turning off the airconditioners at the corridors. Would stay at other hotels for subsequent visits to KL.