We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL.
The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries.
On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.