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Shangri-La Hotel - Kuala Lumpur

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Exceptional
2,038 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kuala Lumpur Tower
    11 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    12 min walk
  • Popular Location
    Petronas Twin Towers
    12 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 2 Twin Beds

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Executive Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Club, Executive Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Club, Executive Room, 2 Twin Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite, 1 King Bed (Selection)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, Shangri-La Hotel - Kuala Lumpur is in the city center and near a metro station. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Traveling with kids? Don't miss Kuala Lumpur Bird Park and Aquaria KLCC. Our guests appreciate the hotel's location for the nightlife. It's also convenient to public transportation: Bukit Nanas Station is 5 minutes by foot and Dang Wangi Station is 7 minutes.

What's nearby

  • Popular Location
    Kuala Lumpur Tower - 11 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 12 min walk
  • Popular Location
    Petronas Twin Towers - 12 min walk
  • Popular Location
    Aquaria KLCC - 13 min walk
  • Popular Location
    Suria KLCC Shopping Centre - 13 min walk

Getting around

  • Kuala Lumpur Sultan Ismail Station - 3 min drive
  • Bukit Nanas Station - 5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive

About this property

Shangri-La Hotel - Kuala Lumpur

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 662 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars, and premium bedding.

Policies

Check-in

Check-in between 2 PM - 10 PM
Early check-in subject to availability
Express check-in

Special check-in instructions

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 116.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 400 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 98 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Hotel Kuala Lumpur Shangri-La
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
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  • Shangri-La Hotel - Kuala Lumpur Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 98 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Hydrotherapy
  • Massages
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Golfing
4.6

Exceptional

5 - Excellent
1,412
4 - Good
511
3 - Okay
75
2 - Mediocre
20
1 - Poor
20
4.7
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.5
Property condition

4/5 Good

The doorman was 5-star hotel quality while the front desk lady was 3.5 star. location is okay. room is clean. With this price, I would opt for Dorsett hotel.

Stayed 1 night in Oct 2019

4/5 Good

The rooms seemed a bit dated, but still nice. Having to pass through security to enter the building feels a bit strange.

Stayed 3 nights in Oct 2019

5/5 Excellent

I liked the clean, spacious rooms, the wonderful restaurants and bars within the hotel, the gym and pool, and the very convenient location. Staff were extremely friendly and helpful. Having taxis outside and two monorail stations close by meant that it was easy to travel to desired destinations. Each day we walked to many of the sites such as the KLCC Towers and Park, KL Tower, Ecoforest, and the shops at Butik Bintang. The only negative aspect was the annoyance of having a security scan and check every time we returned to the hotel. However, I can imagine that some people would find this a positive security measure.

Stayed 7 nights in Sep 2019

5/5 Excellent

Faciilities all available, SPA , Sauna steam rooms , swimming pool and gym with vety upfayed equipment.. The gardens and surroundings are maintained well . Nice place to unwind. .

Stayed 8 nights in Sep 2019

5/5 Excellent

The experience at the Shangri-La was nothing short of amazing! From the moment we stepped out of the car until they closed the door as we departed

Stayed 2 nights in Sep 2019

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