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Sheraton Imperial Kuala Lumpur Hotel

Star Rating
5 out of 5
Photo gallery

Reviews

4.3 / 5Excellent
1,924 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Kuala Lumpur Tower
    15 min walk
  • Popular Location
    Merdeka Square
    18 min walk
  • Popular Location
    Jamek Mosque
    19 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-08. Try updating your dates to see prices for your trip.

    About this area

    Kuala Lumpur

    Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, Sheraton Imperial Kuala Lumpur Hotel is in the city center and near a metro station. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Kuala Lumpur Bird Park are popular area attractions. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Aquaria KLCC, a top attraction not to be missed. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Medan Tuanku Station is just steps away and Bukit Nanas Station is 9 minutes by foot.

    Visit our Kuala Lumpur travel guide

    What's nearby

    • Popular Location
      Kuala Lumpur Tower - 15 min walk
    • Popular Location
      Merdeka Square - 18 min walk
    • Popular Location
      Jamek Mosque - 19 min walk
    • Popular Location
      Petronas Twin Towers - 19 min walk
    • Popular Location
      Sultan Abdul Samad Building - 19 min walk

    Getting around

    • Medan Tuanku Station - 2 min walk
    • Kuala Lumpur Sultan Ismail Station - 14 min walk
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive

    Restaurants

    • Essence – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch daily. Reservations required. Kids' menu available.
    • Celestial Court – Restaurant offering Chinese cuisine. Serves brunch, lunch, and dinner daily. Reservations required.
    • Villa Danieli – Restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner on select days. Reservations required.
    • Pavilions Lounge – Lobby lounge with a bar. Serves breakfast, lunch, and dinner daily.
    • Essence Restaurant – Buffet restaurant. Open daily.

    About this property

    Sheraton Imperial Kuala Lumpur Hotel

    This hotel features 3 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 398 rooms boast deep soaking tubs and offer 24-hour room service and Smart TVs. Guests will also find minibars, separate bathtubs and showers, and down comforters.

    Property amenities

    Internet

    • Available in some public areas: Free WiFi

    Parking and transportation

    • Valet parking: MYR 29.00 per day
    • Limited parking spaces
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle at scheduled times, on request
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 84 for adults and MYR 42 for children
    • 3 restaurants
    • 1 poolside bar and 1 bar
    • 24-hour room service

    Things to do

    • Fitness center
    • Full-service spa
    • Outdoor pool
    • Sauna
    • Shopping
    • Spa tub
    • Steam room

    Family friendly

    • Dry cleaning service
    • Grocery/convenience store
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Grocery/convenience store
    • Lockers available
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Malay

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference space (23003 square feet)

    Outdoors

    • Pool sun loungers

    Spa

    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Facials
    • Massage - hot stone
    • Sauna
    • Spa open daily
    • Spa tub
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible parking

    More

    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Hypo-allergenic bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer
    • Separate bathtub and shower

    Entertainment

    • 55-inch Smart TV
    • Premium channels
    • Satellite channels

    Food and drink

    • Free bottled water
    • Minibar

    More

    • Connecting rooms available
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Slippers

    Nearby things to do

    Where to eat

    • Essence – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch daily. Reservations required. Kids' menu available.
    • Celestial Court – Restaurant offering Chinese cuisine. Serves brunch, lunch, and dinner daily. Reservations required.
    • Villa Danieli – Restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner on select days. Reservations required.
    • Pavilions Lounge – Lobby lounge with a bar. Serves breakfast, lunch, and dinner daily.
    • Essence Restaurant – Buffet restaurant. Open daily.

    Frequently asked questions

    4.3

    Excellent

    5 - Excellent
    1,050
    4 - Good
    619
    3 - Okay
    158
    2 - Mediocre
    57
    1 - Poor
    40
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.3
    Amenities
    4.3
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Sheraton KL review.

    Being a frequent traveler who stays in enough hotels, this hotel is fine for business trips. The suite and club access is good with nice window views. Food selection in the club for breakfast and evening was tasty and different every other day. The only downside that I can think of is maybe the location; is not as near and convenient compared to some of the hotels in the bukit bintan/ pavilion/ klcc area. I take this opportunity to thank the chinese lady working the club lounge on the evenings of 4th & 5th December; it’s the only time in the hotel that I felt genuine sincerity in attending to the guests, well done Sheraton on this!

    Stayed 4 nights in Dec 2019

    1/5

    • Liked: Amenities
    • Disliked: Property conditions & facilities

    So noisy can not sleep well Chang the room but ...

    Stayed 3 nights in Nov 2019

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    Everything was normal during the week and once we got to the weekend and if became busy there was no hot water for 2 days straight?!!!

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location and their staff was exceptional! Everyone was helpful, polite and we really loved the convenience! Faisal, our concierge, went above and beyond to make sure all our needs were met. Homerun, slamdunk! Highly recommended! It's one thing to stay in a nice hotel-but it's a whole entirely different experience when everyone onsite is there to help you.

    Stayed 3 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Comfortable stay

    Nice comfortable stay. Only 2 problems - the aircon is quite slow had to put the temperature at 6 deg to cool the room and the automatic flushing at 2 am in the night. Quite unusual with a renovated property.

    Stayed 6 nights in Nov 2019

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