Nothing but its name
Posted Jan 3, 2017
The hotel seems nice from its lobby, and of course pictures. But when you are inside your room, the experience becomes disappointing.
The facilities are worn down, old and needed attention.
The carpet was dirty and stained as well as the walls. Windows were not clean. Bed linen has hair attached to.
Items that were listed on the bar fridge list, weren't actually in the fridge.
The sink in the bathroom was clogged and bed head light (one of them) was flickering. And despite of asking them to change, nothing happened during our 5 days stay.
I would expect more from this brand!
Comment from Hotel Management
Jan 9, 2017 by Derrick Felix, Hotel Management
We regret to hear that your room did not meet your expectations. Please be rest assured that my team and I take your feedback on board seriously; I have personally discussed the inconsistency and the less than satisfactory aspects of your experience with our in house team and hope that when you return your entire experience will renew your faith in us.