Large rooms and good service
Posted Sep 23, 2016
I'm an SPG member and booked a club room. Visiting KL was part of my honeymoon. Check in and check out were exceptionally quick procedures. The hotel was kind enough to give us a welcome gift in our room of some delicious cakes and chocolates with a message saying "Happy Honeymoon".
We were on the 37th floor (building is 38 floors high) but I was disappointed that the view from the room was nothing great. I would have thought that as an SPG member staying in a club room I would have been given a room with a view of the Petronas Towers. If I knew I'd get a room with not much of a view, I would have downgraded and taken a KL Tower view room.
Rooms are a bit old now, but the sheer size of the rooms and quality of furniture, beds, etc makes up for the old age.
Breakfast spread was good, I think the South Indian food could be improved (i.e. include dosa, idli, etc). I liked that they kept alot of local malay food during breakfast as well. They serve fresh fruit juices, which is a plus.
We also enjoyed shisha by the pool. Shisha was made very well and the coal they use is of very good quality, it didn't burn out quickly and we enjoyed the shisha for a long time whilst enjoying the sunset.
Location was good as well. Everything was maximum 20 minutes away by cab. We used Uber throughout our stay there.
All in all, this was a good hotel to stay in.