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Reviews of Sun Inns Hotel Equine Seri Kembangan

2 out of 5
Sun Inns Hotel Equine Seri Kembangan
3,5,7,9,Jalan LP2A/1, Taman Lestari Perdana, Seri Kembangan, Selangor

Reviews

6.4
Rating 10 - Excellent. 1 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 14 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

ABD RAZAK

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn't check in due to no confirmation
Stayed 1 night in Mar 2024

4/10 Poor

Christina

Business traveler
Disliked: Cleanliness, property conditions & facilities
The bedsheet and pillows look dirty and stained. Made reservations for 4 nights but stayed only 1 night. I'm glad customer service was prompt in helping me cancel 3 nights without penalty. Cannot stay in this conditions. Thank you 😊

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you.

8/10 Good

Yong

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Operation manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

8/10 Good

Soon Hiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*****
Stayed 1 night in Oct 2019
Response from Operation manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
It only has a bathroom mirror.
Stayed 1 night in Apr 2019
Response from Operation manager on May 14, 2019
Dear valued guest, Thank you for your comment. We will look into this matter to improve on our product & service to provide comfortable rooms to our guest. We hope to see you again and assure you of our services in your next visit. Kind regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to the beach.
Stayed 12 nights in Nov 2018
Response from Operation Manager on Dec 6, 2018
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. Hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you.

8/10 Good

AMALINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple
Stayed 1 night in Dec 2018
Response from Operation Manager on Dec 6, 2018
Dear valued guest, Pn Amalina. Thank you so much to stay with us & hope to see you again soon. Thank you,

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2017
Response from Operation manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

6/10 Okay

suhaili

Liked: Cleanliness, property conditions & facilities
Response from Operation Manager on Feb 11, 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. Hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely,

6/10 Okay

Verified traveler

Peace Place for Relax
hotel stay in location very peace place far from city it suit for relax or holiday very much. staff very nice , good take care customers , but no elevator so only this one uncomfortable for me.
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

4/10 Poor

sani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
having problem with the air condition. we were told to changed room after TWO complaints.
Response from Operation Manager on Feb 11, 2021
Dear Valued Guest, Thank you for your feedback.Our team will definitely look into area to improve and hope to see you again. Thank You. Sincerely,

6/10 Okay

Verified traveler

Ok to stay for a night
Ok room. Basic things required is there. Hotel near the work place. So it is ok.

2/10 Terrible

Sheila Devi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable stay
Not comfortable

6/10 Okay

Nazrul Azam

Response from Operation Manager on Feb 11, 2021
Dear Valued Guest, Thank you for your feedback.Our team will definitely look into area to improve and hope to see you again. Thank You. Sincerely,

6/10 Okay

YASMIN

The room are narrow
Response from Operation Manager on Feb 11, 2021
Dear Valued Guest, Thank you for your feedback.Our team will definitely look into area to improve and hope to see you again. Thank You. Sincerely,

8/10 Good

Nazif Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable & nice place to stay
Good
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

4/10 Poor

Norita

Disliked: Cleanliness, staff & service, room comfort
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

6/10 Okay

Nurul Nadzirahanim, Ipoh

Satisfied
Staying here for 3 days 2 night. Overall it quite nice and affordable for me who is looking just for a place to overnight. If you are looking for a budget hotel, then I suggest you for Sun Inns Hotel.
Response from Operation Manager on Feb 11, 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. Hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely,

2/10 Terrible

Marcus

Disliked: Cleanliness, property conditions & facilities, room comfort
The bed very dirty

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Operation Manager on Feb 11, 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. Hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely,

6/10 Okay

nur, malaysia

Liked: Cleanliness, room comfort
Service..
If possible,don't let us wait outside d hotel..coz in d past,we have to wait for awhile outside before we can enter..n d front desk staff should alert bout this..

8/10 Good

Ling, Malaysia, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice because near with shopping mall.
Just three days at there, but felt happy because near to my convocation place.
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

6/10 Okay

Mesh, singapore

Disliked: Property conditions & facilities
Good for one night and cheap!
Inn was furnished with a bed, small dresser & a little bar to hang clothes on. Good and comfortable with clean sheets. Might be good idea to bring your own towel n toiletries.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

8/10 Good

Nurin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

6/10 Okay

Verified traveler

Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

2/10 Terrible

nor azlinda

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Response from Operation Manager on Feb 11, 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. Hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely,

8/10 Good

MUHAMAD NAJIB, Putrajaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
berbaloi dalam kategorinya
Hotel bajet yg memuaskan.
Response from Operation Manager on Feb 11, 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. Hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely,

6/10 Okay

Holly Deviarti, jakarta

Liked: Cleanliness, staff & service, room comfort
smell not good
Bau rokok dalam kamar untuk bukan perokok
Response from Operation Manager on Feb 11, 2021
Dear Valued Guest, Thank you for your comment. We are very Sorry for your bad experience .We will take appropriate action to address the problem your raised in relation to house keeping & prevent future occurrence. Hope to see you again . Thank you. Sincerely,

6/10 Okay

禗, 马来西亚

Liked: Cleanliness, staff & service
舒适廉价的小型酒店
当天晚上十一时才预定此酒店三天两夜的小型房间。结果到达时，服务生却告知傍晚六时后总公司已下班，六时后预定的房间没有在他们分行的记录内。起初，无论我们如何显示预定酒店的收据或证据（华文版本，后来换成英文版本），服务生都不让我们进入居住的。但是后来服务生也让步了，先让我们进去住，明天才打电话给总公司询问。要在此谢谢那位马来服务生喔！因为当晚我的态度语气不是很好，但是你依然能保持专业的耐心和笑容。真是谢谢你！
Response from Operation Manager on Feb 11, 2021
Dear valued Guest, Thank you for your feedback. We are glad to hear that you think were are good & friendly. We have also looked into the area mentioned for immediate rectification. We hope to see you again. Thank you.

10/10 Excellent

莉庭, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯喔
整體不錯附近有賣場、麥當勞、晚上還有夜市，離吉隆坡比較遠點！因為房間可以抽煙所以剛進去會有點煙味！整體不錯！
Response from Operation Manager on Feb 11, 2021
Dear Valued Guest, Thank you for your feedback.Our team will definitely look into area to improve and hope to see you again. Thank You. Sincerely,

8/10 Good

莉庭, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯喔
附近機能還不錯，有大賣場麥當勞還有夜市喔，只是離吉隆坡市區比較遠！飯店服務不錯喔！
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

8/10 Good

黃莉庭, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店人員很不錯喔~
飯店位子離市區吉隆坡有點遠,但附近有夜市有大賣場有商店有麥當勞算很不錯喔!!!飯店人員也很好!!
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,

8/10 Good

daniel, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service impeccable
hotet propre et bien situé
Response from Operation Manager on Feb 11, 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely,