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Overview of Swiss-Garden Hotel & Residences, Genting Highlands

Photo gallery

Guest reviews

3.4/5
57 reviews
Guests rated this property 3.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Explore the area

Popular LocationHappy Bee Farm & Insect World8 min walk
Popular LocationGenting Strawberry Leisure Farm4 min drive
Popular LocationGenting Highlands Premium Outlets7 min drive
AirportSubang (SZB-Sultan Abdul Aziz Shah)56 min drive

Choose dates to view prices

  • Deluxe Twin Room

    Room amenities

    • 366 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Executive 2-Bedroom Residence

    Room amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Twin Bed
    More details
  • Premier 2-Bedroom Residence

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 Bedroom

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Double Room

    Room amenities

    • 362 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More details

About this area

Genting Highlands

Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district. Genting Highlands Premium Outlets and SkyAvenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Genting Strawberry Leisure Farm and World of Phalanopsis Orchid Farm. Traveling with kids? Don't miss Genting Skyway and Skytropolis Indoor Theme Park.

Visit our Genting Highlands travel guide
Map
Popular Location

What's nearby

  • Happy Bee Farm & Insect World - 8 min walk
  • Genting Strawberry Leisure Farm - 4 min drive
  • Genting Skyway - 5 min drive
  • Genting Highlands Premium Outlets - 7 min drive
  • Chin Swee Cave Temple - 15 min drive

Getting around

  • Kuala Lumpur Gombak Station - 29 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 56 min drive

Restaurants

  • Garden Terrace — 1 min walk

About this property

Swiss-Garden Hotel & Residences, Genting Highlands

3.5-star family-friendly hotel near Genting Strawberry Leisure Farm
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a children's pool, and a 24-hour front desk. All 561 rooms offer free WiFi, room service, and Smart TVs with cable channels. TVs, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Swiss-Garden Hotel & Residences, Genting Highlands offers 561 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.
This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 36 for adults and MYR 18 for children
1 restaurant
Room service available

Things to do

Arcade/game room
Children's pool
Fitness center
Outdoor pool
Playground
Sauna
Steam room

Family friendly

Arcade/game room
Children's pool
Outdoor pool
Playground
Rollaway/extra beds (surcharge)

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Languages spoken

Chinese
English
Malay

Business services

3 meeting rooms

Outdoors

BBQ grill(s)
Free pool cabanas
Garden
Pool sun loungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Rollaway/extra beds (surcharge)

Bathroom

Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

40-inch Smart TV
Cable channels

Food and drink

Free bottled water

More

Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 36 for adults and MYR 18 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: MYR 150 (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests are provided with hand sanitizer.
  • For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

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Frequently asked questions

Can I cancel my reservation for free at Swiss-Garden Hotel & Residences, Genting Highlands and receive a full refund?
Yes, Swiss-Garden Hotel & Residences, Genting Highlands offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Garden Hotel & Residences, Genting Highlands cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Swiss-Garden Hotel & Residences, Genting Highlands?
As of Jun 3, 2020, prices found for a 1-night stay for 2 adults at Swiss-Garden Hotel & Residences, Genting Highlands on Jul 3, 2020 start from $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for MYR 150 (subject to availability).
Where is this hotel located?
This family-friendly Genting Highlands hotel is located in the entertainment district, within 3 mi (5 km) of Genting Strawberry Leisure Farm, Genting Skyway and Genting Highlands Premium Outlets. Chin Swee Cave Temple and Skytropolis Indoor Theme Park are also within 9 mi (15 km).

Guest reviews

3.4
Guest rating
5 - Excellent
13
4 - Good
18
3 - Okay
11
2 - Mediocre
8
1 - Poor
7
3.7
Cleanliness
3.6
Service and Staff
3.8
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

1/5

  • Disliked: Amenities

Staffs in general, not too skillful. Not able to find out my booking with breakfast. Take long time until I can show proof. Breakfast place is no good. Foods are terrible. Won't consider to stay this hotel again

Stayed 1 night in Feb 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Nice short gateway at Swiss Garden

    Nice spacious room, clean and looks very new. The staff friendliness & politeness are commendable but, the only drawback is the breakfast quality, though it has a good spread but it was cold, tasteless & really need to hire a good chef.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Poor car park signage

    Overall stay was great except car park are a bit messy which lack of signage.

    Stayed 1 night in Jan 2020