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Room type

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Suite, 2 Bedrooms

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Suite, 3 Bedrooms

Max Occupancy: 5 guests (up to 4 children, 4 infants)

Get an overview of this hotelElegant high-rise in entertainment district

Close to dining, shopping

This luxury hotel is a five-minute walk from the upscale retail, dining, and entertainment district, and a 10-minute drive to the world's tallest twin buildings, the Petronas Twin Towers.

Fitness and business

Guests have access to a family pool, spa pool for adults, and a health club with a fully equipped gymnasium. The hotel's 3 dining facilities include a international dishes, and there are conference rooms with business services.

Butler-drawn baths

Each room, which includes butler service, features marble bathrooms with butler-drawn baths, city views, premium TV channels, safe, cribs/infant beds available, climate control, coffee/tea maker, iron/ironing board (on request), and an evening turndown service. Complimentary WiFi is available in all rooms.

Renovations & Closures

This property is undergoing renovations from 18 April 2015 to 30 November 2015 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

This luxury hotel offers a full-service spa and a comprehensive health club with a fully equipped gymnasium. The main pool, ideal for families, is available in the hotel wing, while the spa pool welcomes all guests above the age of 16. There are 3 restaurants and 3 function rooms are available for guests to reserve for special occasions, staffed by a team of planning professionals to help organize events. Meeting room amenities include audiovisual equipment, security, and a business center. Other amenities include babysitting/childcare (surcharge), parking (surcharge), shoe shine services, and transfers with 24 hours notice.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Business center 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Health club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of floors - 20 
  • Number of restaurants - 3 
  • One meeting room 
  • Outdoor pool 
  • Parking (limited spaces) 
  • Self parking (surcharge) 
  • Spa services on site 
  • Total number of rooms - 250 
  • Valet parking (surcharge) 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • DVD player  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pool  


Available in all rooms: Free WiFi

Available in some public areas: Wired (high-speed) Internet access - surcharge


Self parking (surcharge), Valet parking (surcharge), Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • DVD player 
  • Free WiFi 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Slippers 
  • Turndown service 

Where to Eat

Li Yen - Intricately carved teak and antique furniture and shimmering mica screens characterize the hotel's signature restaurant, which features Cantonese specialties for lunch and dinner. Live traditional Chinese music is provided by the “Yangqing” group.

Lobby Lounge - Entertainment is provided in a relaxed atmosphere adjacent to the lobby. This lounge offers light lunches, cocktails, and specialty coffees in addition to traditional afternoon teas. Reservations and sophisticated yet casual attire are recommended.

César's - A recently refurbished restaurant where an open kitchen serves daily breakfasts featuring a contemporary twist on global cuisine using fresh organic ingredients. Reservations and sophisticated yet casual attire are recommended.

Carlton Gourmet - A cozy and intimate bistro serving international breakfasts, light meals, and continental classics. The perfect place for casual meals with friends or quick business lunches.

Spa Services

  • Hot stone massage 
  • Swedish massage 
  • Thai massage 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is 7 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.00 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: MYR 25 per day
  • Rollaway bed fee: MYR 100.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

No pets and no service animals are allowed at this property.

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