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W Kuala Lumpur

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Outdoor pool, open 6:30 AM to 8 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:30 AM to 8 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:30 AM to 8 PM, free cabanas, pool umbrellas
Minibar, in-room safe, desk, laptop workspace

Overview of W Kuala Lumpur

W Kuala Lumpur

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

  • Popular LocationPetronas Twin Towers6 min walk
  • Popular LocationKLCC Park10 min walk
  • Popular LocationSuria KLCC Shopping Centre10 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)56 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, May 31 - Wed, Jun 30.

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, W Kuala Lumpur is in the city center and near a metro station. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Batu Caves. Berjaya Times Square and Perdana Botanical Gardens are not to be missed.
Popular Location

What's nearby

  • Petronas Twin Towers - 6 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 10 min walk
  • Suria KLCC Shopping Centre - 10 min walk
  • Kuala Lumpur Tower - 18 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 56 min drive

Restaurants

  • Flock — 1 min walk
  • Yen — 1 min walk
  • Haagen Dazs — 5 min walk
  • Dynasty Restaurant — 6 min walk
  • Umai-Ya Japanese Restaurant — 6 min walk

About this property

W Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. All 150 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include DVD players, minibars, and LED TVs.
W Kuala Lumpur offers 150 air-conditioned accommodations with DVD players and minibars. 43-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAY Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 100 for adults and MYR 50 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Hindi
  • Malay
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10979 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 43-inch LED TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from May 31 2021 to June 30 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 200.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MYR 100 for adults and MYR 50 for children (approximately)
  • Rollaway bed fee: MYR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:30 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 116 out of 165 reviews
5 - Excellent 70%
Rating 4 - Good. 31 out of 165 reviews
4 - Good 19%
Rating 3 - Okay. 6 out of 165 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 165 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 165 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with best twin tower view.. waking distance to mall & all other attractions
Stayed 1 night in Apr 2021

2/5 Poor

Business traveler
Disliked: Property conditions & facilities, room comfort
No in room coffee ,was so noisy,sound proofing is bad,and bed was too soft
Stayed 1 night in Dec 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
1. Customer service is very good 2. Room condition and readiness is not really up to W standard (broken glass door rubber, misplace of pencil, dirty washing basin) 3. Good variety of food served for breakfast 4.
Stayed 1 night in Sep 2020