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Reviews of YY38 Hotel

2.5 out of 5
YY38 Hotel
38 Tengkat Tong Shin, Off Jalan Bukit Bintang, Kuala Lumpur

Reviews

6.4
Rating 10 - Excellent. 3 out of 59 reviews" "
Rating 8 - Good. 21 out of 59 reviews" "
Rating 6 - Okay. 23 out of 59 reviews" "
Rating 4 - Poor. 6 out of 59 reviews" "
Rating 2 - Terrible. 6 out of 59 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Keok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is just a walking distance to Alor street night market. It is very convenient to get food there.
Stayed 2 nights in Jul 2018

6/10 Okay

Ron, Sydney

Liked: Cleanliness
Budget style hotel close to Bukit Bintang
Stayed 6 nights in Jun 2018

6/10 Okay

Yoon Thai

Liked: Staff & service
Stayed 1 night in Mar 2018

8/10 Good

calvin

Liked: Cleanliness, staff & service
Price flexible for the room
Actually is only the room I feel small but is very clean . some more the place is quite small also . by the way I feel comfortable and having enjoy for the night
Stayed 1 night in Sep 2017

4/10 Poor

YANS

Disliked: Staff & service, room comfort
Good location, so-so service.
Check-in was slow. The front desk could not find our booking in the first place and took a long time to rectify the issue. The matter was not well handled. The stay did not start well. Parking is limited on first-come-first-serve basis, which I can understand given the busy nature of the location.

2/10 Terrible

unhappy travel, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely filthy and got ripped off
Place was disgusting went to 5 different rooms all filthy stains on sheets and pillow cases and grubby walls and floors television not work in some rooms one room window falling off staff stole my deposit

8/10 Good

Dashindaran, Selangor

A Night at YY38 Hotel
Pleasant, soothing & relaxing.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty, bad service
Not good at all. Very dirty and I woke up the first night at 2 am covered in ants. I want to the reception and they sent a guy with a can of bug spray. He sprayed all over the room with us in there (yes enclosed space with bug spree) and then wanted to leave usin this room, even though he was coughing and retching because of the bug spray, i had to explain to him that it was unacceptable. They ended moving us to the room next door. I was so exhausted that i just went straight to bed. When we aksed for some kind of compensation the next day, they wouldn't ear a thing and didn't care at all about the horrible experience of the previous night. I would not recommend this hotel to anyone.

8/10 Good

Stephen, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic for the price.
Great location, comfortable hotel. Only issue is patchy wifi.

2/10 Terrible

Mohamed, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty hotel
short time hotel, very dirty & smelly

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
More improvement.
The deluxe twin bed is quite small, little bit of access it's not worth the payment.Wi-fi is so slow. They should offer free breakfast etcetera to encourage more guests.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
nice hotel but need to upgrade
the room need refurbish. my last stay at yy38 was better.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
nice hotel but need refurbish
this not my first stay.the hotel personnel was nice but the tv reception is poor and the room need to be upgrade as it is getting old.

4/10 Poor

SHI CHUAN, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Basic Necessities Met
Stayed for a night in this hotel, which is located in Bukit Bintang and very near Jalan Alor, which is the night food street with the famous KL Hokkien Noodles as well as other delicious street food. It is quite near (walkable distance) to plenty shopping centres (e.g. Lot10, Low Yat Plaza etc.). Car parking is available outside the hotel but not much parking lots. For the price paid, I have to say the stay was acceptable. Basically, a hotel room with basic necessities you require but don't expect much. Good enough for travellers who will be out the whole day and only come back to the room for a night's sleep. The only major problem is the wifi which either takes to long to connect or the signal is terrible. Practically non-existent during my stay here.

8/10 Good

Verified traveler

Liked: Room comfort
Good
It was good. Receptionist was kind enough to let me check in early. Room is clean. I suggest that they change the towels, they're grayish already. Toiletries is basic shampoo and body wash all in one, bring toothbrush/toothpaste. Anyway, there's a convenience store beside the hotel. Overall, I enjoyed my stay, it was quiet in the room. The area is near eateries, massage parlors and monorail/GOKL bus stop.

8/10 Good

CHRISTOPHER, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay. Fast and easy check-in and check-out. Very attentive staff. The place is quiet. Shower and it's facilities is great. WiFi is working efficiently. WILL BE BACK HERE FOR THE NEXT TRIP.

6/10 Okay

Verified traveler

Disliked: Cleanliness
Great for a cheap stay!
Super awesome location, and the staff was some of the most helpful and friendliest we had found on our vacation. The rooms are comfortable. not the cleanest in the world (we had to request new sheets on arrival because of burn marks and stains on the ones already prepared in the room, and towels are definitely over-used), but for cheap and the location it was actually quite nice and surprisingly very quiet

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good
Good location. Safe environment Hotel staff are pleasant.

6/10 Okay

Albert, Russia

Liked: Staff & service
Disliked: Property conditions & facilities
Good but not so clear
Hotel was quite good. But sheets was not clear and had spots.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Good location and shopping belt
It is a great location with lot of eating places even late into the night. Great stay and rooms are clean and comfortable.

6/10 Okay

Fred, SGP

Liked: Cleanliness, staff & service
A reasonable price for such a hotel
Location is OK and quite near to Jalan Bukit Bintang (main shopping areas). The room is clean and staff is friendly. But I feel that the towels are too old and not hygenic at all. A reasonable price for such a hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never bother booking here!
Poor Customer Service! Check in time is not followed that I have to waiy for more than an hour to get to the room. The front desk stuff wasn't apologetic at all for the delay and even being more rude telling excuses! The room is ok for the price but the cleanliness fails.

4/10 Poor

ziva

Liked: Staff & service
Disliked: Cleanliness
good except for cleanliness
very good location-near to shopping area. but room condition is not so clean. found blood dot on bed sheet. towel was not so clean either. can tolerate cuz of location

8/10 Good

AY, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and affordable
This hotel provides all the basic needs an American economy tourist might expect without any frills. The staff was very friendly and helpful. Furnishings and interior appeared to be quite new. Overall, I would compare the experience to any clean but no-frills motel in the US.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, affordable rates!
The hotel is located close to the Bukit Bintang monorail station. It is just a few minutes walk from the major shopping malls in KL. Prices are affordable. Rooms were clean and tidy. good wi-fi connection.

6/10 Okay

Ruth, Australia

Liked: Cleanliness
OK and close to monorail station
We stayed in Room 507. The AC worked well, and quickly removed the sour smell of the room. The large window provided lots of light, but not a great view. Ensuite shower and toilet were clean and worked well, with hot water. Bed and towels (Linen) was very old and should have been retired. The hotel is 5 minutes walk from BukitBintang monorail station, and 2 minutes from Jalan Alor with its great street dining. These are its best features. Hotel staff were inexperienced, but tried hard. Try the egg roti for breakfast at the SK restaurant opposite. OK for an inexpensive, innercity room, but it does not live up to the "deluxe" rating given when we booked.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel likes to promote itself as the place to be. unfortunately they have tried to get this atmosphere with inexperienced, young staff. They were far more interested in playing on the computer than actually serving customers. Rooms very small.

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort
Acceptable location
Nearby Jalan Alor (about 3-5 min walk) with various food stall, there is a mini mart immediately downstairs, and a 7-11 at the end of the road. About 10 min walk to Bukit Bintang Monorail and Lot 10, Pavilion. The room is acceptable clean, the bed is comfortable. At level 5 the free wifi is good. However the room only have very basic amenities, so do not have too high expectation. Good for a short stay to visit major attractions and good for shopping trip around Bukit Bintang area

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, room comfort
Cheap & Good Place to stay, but .........
It's a cheap & good Place to stay, but the window couldn't close properly so the noise woke up us again and again (our window is face to the street).

8/10 Good

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Break
All main plazas close by, also mac d's for coffee within 5 min walk :-) i will be staying there again,

6/10 Okay

Neb

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location for Shopping, night life
Hotel is in a strategic location but the problem is the air con is very noisy and u can't manage to sleep at night, and the hotel is only limited local TV channel no any other international channel yet.

8/10 Good

R K, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable hotel in convenient location
Well-priced, bright cheery hotel rooms, clean and well-maintained. Air-con a little cold but otherwise comfortable and in a very convenient location just by Jln Alor and Bt Bintang, walkable to all the major shopping areas, including KLCC via the new overhead walkway which links KLCC to Bt Bintang.

8/10 Good

wai man penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

移住希望者, 静岡県

Liked: Staff & service
掃除はきれいにされている
下がセブンイレブンです。部屋はよく掃除されていましたが、小さな蟻が何匹かいました。虫除けスプレーしたらいなくなりました。シーツや枕カバーはきれいな物に交換されていました。スタッフは優しい人ばかりです。

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Bukit Bintang近くで窓のある低価格なホテル
ロケーションの良さ、窓があること、低価格ということを考慮すると十分に清潔なリーズナブルなホテルです。 若干古さを感じますが悪くないと思います。

6/10 Okay

Tiina

Liked: Cleanliness, staff & service

6/10 Okay

Tiina

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
騒音が。。。
繁華街で場所は良いですが、夜の騒音がなかなか凄いです。 ゆっくりされたい方にはおすすめできないホテルです。

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
まあまあ
最寄り駅までは少し遠いが、近くに屋台が出てるため、食事に困ることはない。コンビニも近くに2軒あり便利。 ロフト付きの部屋に宿泊したが、ベットが2台あるだけでテーブル、椅子は一切なし。 無料Wi-Fiはありがたかったが、つながりは悪かった。 従業員はとても親切で、好感が持てた。 ホテルに帰って寝るだけ、と割り切ればコストパフォーマンスはいいと思う。

10/10 Excellent

波

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
商业区，方便
不错，位置很好，旁边就是著名阿罗街，吃饭超方便，附近大型购物中心走路10分钟之内，步行双子塔方便，20分钟。不错，以后来，还住这里。这次住的是LOFT房型，树屋和汽车房，儿子超爱。

10/10 Excellent

katsu, 日本, 兵庫県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地ベスト
便利な場所で次の機会も良いなって感じのホテルでした。 満足できました。夜中のチェックインにも親切な対応でした。

8/10 Good

Rita

Liked: Staff & service, room comfort
Good!!I
I stayed for 2 nights,this place is near monorail ,Alore street and the Pavilon Shopping Mall, it's convenient to get many places. The staff was kind and friendly. The room is clean and fashion, and there is cold and hot water just on the hallway.You need to prepare the toothbrush ,slippers and hairdryer by yourself. The room keeping also provide the hairdryer only you need pay 50RM cash pledge. The bed is soft and comfortable,although the towel and the bed sheet was a little dirty. In a word, I recommend YY38 hotel when you traveling the Kuala Lumpur.by thre way, the price is reasonable. I'll choose this hotel next time.

2/10 Terrible

Franky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service with front desk employees and Wi-Fi
If you just want to stay this hotel for 1-2 days sleeping purpose, you can book this hotel. This hotel has very good location with low price but their employees were unprofessional and rude. Rooms condition were really bad with boring TV channels. Please also do not expect their Wi-Fi service because that service is kind of like fraud. I talked with this hotels few guests and they felt disappointed its service.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
位置算方便，但房間簡陋
位置算方便鄰近商圈與夜市，不過周圍環境複雜，房間簡陋，東西老舊，感覺不是很乾淨

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

e

ok, but nothing special
It was overall ok, but nothing special, not sure if I would stay there again. Lot´s of hotels in the area with similar deal.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
鄰近所有必到景點
附近停車非常不容易，酒店的有限停車位非常重要

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店的管理層級人員有問題
飯店說會有無線網路可以使用, 但這卻是惡夢的開始, 入住後在房間收丕到訊號, 飯店人員說會處理, 後來回電說好了, 但房內還是沒訊號, 去櫃台問, 櫃台說有人去門口測過了有訊號, 天啊, 難不成叫我拿著手機或筆電坐在門口用嗎? 後來請他們問經理要怎麼處理, 因為經理己經下班了, 所以我就看他們在用電話溝通, 我就這樣站在櫃台快20分鐘, 後來把電話拿給我, 讓我跟經理講, 那位經理非常無理, 第一句話是問我"發生了什麼問題? 你覺得要怎麼處理呢?", 而且後來的對話中, 他是用不信任的語氣在跟我對話, 後來跟當地朋友約吃飯的時間己到, 就不想再跟他講了, 所以最後是沒有網路可用. 除了網路的事件之外, 另外也發現這家飯店的浴巾也很恐怖, 如果想要有白白飯店浴巾可用的朋友, 建議就不用來了.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
가격대비 나쁘지 않음
위치는 시내를 좋아하단며 굿(부킷빈땅 잘란 알로에서 엄청가까움) 청결함도 나쁘지 않음. 하지만 정말 잠만 자기를 원하는 사람만 선택