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Reviews of Hotel Seri Malaysia Kuala Terengganu

3 out of 5
Hotel Seri Malaysia Kuala Terengganu
Lot 1640, Jalan Hiliran, Kuala Terengganu, Terengganu

Reviews

6.8
Rating 10 - Excellent. 19 out of 192 reviews" "
Rating 8 - Good. 79 out of 192 reviews" "
Rating 6 - Okay. 64 out of 192 reviews" "
Rating 4 - Poor. 16 out of 192 reviews" "
Rating 2 - Terrible. 14 out of 192 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chai Keong

Disliked: Cleanliness, property conditions & facilities
Location and staff were OK. Rusty water, poor room maintenance, power failure.
Stayed 1 night in Oct 2023

8/10 Good

Normah

Stayed 1 night in Aug 2023

6/10 Okay

Careena, KL

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cons: Old property, bathrooms need a lot of work. The rooms need to be refurbished. Pro: Very good location, walking distance to eateries and waterfront. Breakfast overlooking the river was nice.
Stayed 1 night in Jul 2023

2/10 Terrible

kenneth

Traveled with group
Disliked: Cleanliness, property conditions & facilities
old, run-down condition, dirty, unclean. DONOT stay here. there is another hotel very nearby, which is FELDA much better.
Stayed 2 nights in May 2023

10/10 Excellent

KAH ZHENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Ahmad Fahmi, Bandar Baru Bangi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is ok. Quite comfortable. Not a bad choice to spend a nigth after long journey travelling. Breakfast option was good enough.
Stayed 1 night in Apr 2023

8/10 Good

Baizuranazira

Stayed 1 night in Aug 2022

6/10 Okay

Sivagnanam

Liked: Staff & service
Stayed 2 nights in Jul 2022

8/10 Good

Mohd Zainal Abidin Bin Abdullah

Liked: Cleanliness, staff & service
Overall okay
Stayed 1 night in Jun 2022

8/10 Good

rashid

Stayed 1 night in May 2022

8/10 Good

Irma Intan Ezliena

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2022

6/10 Okay

Aslim

Stayed 1 night in Mar 2022

8/10 Good

Irma Intan Ezliena

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Kee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Very convenient location.
Stayed 1 night in Nov 2020

8/10 Good

Azlinni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
Toilet so dirty..Hotel old season.. breakfast very bad!
Stayed 1 night in Aug 2020

4/10 Poor

Jurinah

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Last place to choose
Stayed on 30th Aug 20. Would be the last choice of hotel to stay. Furnitures are old. Corridor floor tiles are dirty. Bathroom with yellow stains on wall tiles. No shower curtain. No minibar fridge. Overall very dissappointed with Seri Malaysia.
Stayed 1 night in Aug 2020

8/10 Good

Shamsul

Stayed 1 night in Aug 2020

8/10 Good

Zafrullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

HAFIDZAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hospitality
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2020

2/10 Terrible

Akif

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
the most dirtiest toilet I've ever been, room is extremely basic below my expectation
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kebersihan bilik air amat mengecewakan, lantai dan dinding bilik kotor berkerak, pemegang shower seperti bertahun tidak di bersihkan. Tiada selipar bilik disediakan. Sarapan pagi tidak sedap dan menarik langaung
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom need upgrade..
Stayed 1 night in Dec 2019

6/10 Okay

Chia Minn

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old dated hotel that needs an upgrade
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Location is superb next to a beautiful river but the breakfast need to be upgraded
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Berpatutan
Stayed 1 night in Nov 2019

8/10 Good

DAVID

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Maria, Kuala Lumpur

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
like: location dislike: hospitality and facility
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like about the parking space. I have to park my car outside the hotel area and got a compound ticket.
Stayed 1 night in Oct 2019

8/10 Good

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Car park full at night. Had to park my car outside hotel and got a summon for not paying parking at 10am next morning.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking space very limited, old utilities
Stayed 1 night in Aug 2019

8/10 Good

Guest

Traveled with partner
Liked: Cleanliness, staff & service
Noted some guests allow to bring durian to hotel although there are signs stated durian strictly prohibited at hotel premises.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service
Bilik air kurang memuaskan & berbau.. Tuala agak kusam Service yg agak teruk,saya minta plastik untuk letak baju basah sampai check out tidak dihantar..last2 saya minta dengan cleaner yang lalu untuk service room. Breakfast baik Semoga Pihak Pengurusan ambik cakna berkaitan komen pelanggan dan improve .
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and dirty. Especially the toilet wall and floor. I book the event hall. The audio cable, not working properly, the air Con in the event hall is not working properly. I order coffee for 30 pax. Paid Rm150 but was told later upon request that no creamer is provided for event .
Stayed 2 nights in Jun 2019

6/10 Okay

Nurulnadia

Stayed 2 nights in May 2019

8/10 Good

siti nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

4/10 Poor

Tarik

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience.
The condition of the room is terrible, it looks different than the pics, I expected something basic but not bad, the breakfast was terrible, the bread is old, all I could have was a tea.
Stayed 1 night in Apr 2019

6/10 Okay

Hj, Pj

Business traveler
Liked: Staff & service
Good location at china town
Stayed 1 night in Apr 2019

6/10 Okay

Theresa

Liked: Staff & service
Disliked: Property conditions & facilities
Convenience hotel
Basic amenities and standard room size. Bathroom condition would require a revamp.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
near pasar pahang and walking distance to cruise jetty
Stayed 2 nights in Mar 2019