Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Bintulu

Visit to Kuching

Posted Dec 6, 2016
Pros: City area. Easy access to Merdeka Shopping mall and eatery area
Cons: Upgrade the room facilities exp toilet area & carpet
Location: shopping & sight seing
Room very smelly. Requested for non smoking but given a smoking type room. Old carpet, toilet bowl and seat also go stain on it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2016 on Hotels
4 out of 5
by HAJARATUL AKMA from malaysia

comfort and worth it

Posted Aug 21, 2016 on Hotels
Its great and worth it!
1 out of 5
by Toh

Bad experience

Posted Aug 19, 2016 on Hotels
It was bad. Room is dirty, noisy, no aircon. Lock is flimsy and spoiled. Rude hotel manager
4 out of 5
by A verified traveler from MY

Hotel with Friendly & Helpful Staff

Posted Aug 17, 2016
Pros: Friendly and Helpful staff
Cons: Hotel is a bit old. Some renovation to refurbish the hotel will be good.
Location: Strategic location - around 10 mins walk to waterfront. Shopping mall is just 3 mins away.
We had a warm welcome from the hotel staff upon arriving at the hotel. They are very friendly and helpful. We arrive early and room is not ready. Hotel staff told us that they will call us once the room is ready. We went for breakfast and receive call from them at 1pm + that the room is ready. We asked the hotel staff for any food nearby. They gave us a map and share with us a few eating spot. We requested for late check out. Hotel staff explained that the guest will check in at 2pm. However, they still offer us an extra 30 mins of late check out.
3 out of 5
by Tan

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 5, 2016 on Hotels
5 out of 5
by A verified traveler

Room smelly cigarette

Posted Aug 1, 2016
Ok..but room smells cigarettes very uncomfortable 420
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 30, 2016 on Hotels
2 out of 5
by A verified traveler

Below avesrge stay.

Posted Jul 26, 2016 on Hotels
Stayed in a 2 bedroom suit. Did not start well. First hotel said no breakfast was included. This has to be hotel.com fault. The hotel said the printout did not mention the breakfast even though I had elected n paid for it. After an hour, thanks to the front Desk lady, Breakfast vouchers were given after she spoke to her manager. Room furniture was not in good condition. Fridge was not provided n not available due all taken out by others. No internet access in room despite given pw. Only thing good is the location n the view.