Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from SG

Uncomfortable nights to fight fruits flies hotel

Posted Aug 24, 2016
Pros: Nothing
Cons: Need an overhaul uplifting, renovation.
Location: Shopping, boat ride to opposite, river view from hotel.
Room was damp, with bugs and tiny flies flying around. Bed was uncomfortable, felt like sinking and pillow has smell. Asked to change bedsheets but they did not do it. Dirty carpets and sofa. Not brightly lighted at night.
4 out of 5
by A verified traveler from 日本


Posted Aug 23, 2016
5 out of 5
by A verified traveler

Good hotel

Posted Aug 22, 2016
Great staff greetings me at the lobby But the parking is so limited.
3 out of 5
by A verified traveler from 東京


Posted Aug 22, 2016
Pros: 部屋は十分広く、ベッドも大きい。
Cons: 部屋がかび臭い。水回りが汚いことがある。
Location: 周囲にショッピングセンターもあり、便利。
良かった点:部屋は広く、シャワーの温度・水圧も十分だった。インテリアも落ち着いており、クローゼットなども使いやすかった。 悪かった点:空調のせいか、部屋がかなりかび臭い。ルームキーパーの人によると思われるが、トイレ等の水回りがチェックイン時かなり汚かった(3日目に部屋に帰ってくるときれいになっていた)。禁煙の部屋を予約していたのに喫煙室に割り当てられていた。時々タオルが臭い。
4 out of 5
by A verified traveler

Zentral gelegenes Hotel

Posted Aug 20, 2016
Pros: Das Wasser aus der Badewanne lief nur sehr langsam ab, da der Abfluss etwas verstopft war. War aber nicht weiter schlimm.
Die Zimmer sind gut ausgestattet wenn auch ein bisschen in die Jahre gekommen. Die Waterfront beginnt direkt vor dem Hotel.
5 out of 5
by A verified traveler from london

Nice hotel in city centre pleanty restaurants

Posted Aug 19, 2016
Nice hotel clean very nice staff very helpfull polite Trasportation is very good only fourty five minutes away from all the main exertions Hotel can organise any exertion you want Very please I would use the same hotel again
2 out of 5
by A verified traveler

Posted Aug 17, 2016
The hotel is old ,fungus on walls, lin bedroom and bathroom,leaking sink, damp walls,bathroom walls are not roughly cleaned, bed was good and huge though, air-conditioning old and not much power, lots of improvement
4 out of 5
by A verified traveler from Kuala Lumpur

City - central with river view

Posted Aug 12, 2016
Pros: Location, free parking.
Cons: Housekeeping services should improve - a little deeper cleaning.
Location: Central - walking to shops and riverfront
Aging hotel that is priced for good value. New hotel being built across the street obscures much of the good river view. Quality of rooms is average and service is OK.
3 out of 5
by A verified traveler from Melbourne, Australia

Chosen because of event venue

Posted Aug 11, 2016
Majestic Riverside was first chosen to host a family reunion/90th birthday party. For this reason, four rooms were booked in total for family members split across two floors. For my room/review, the booking was for a King size deluxe room with additional bed. a number of issues with the room were addressed during the five day stay: faulty keycards, non-working safe and intermittent phones. All issues were fixed quickly except for the safe which took 2-3 attempts. Daily cleaning and replenishing of towels & water bottles was to satisfaction. Very well located in the heart of Kuching by the waterfront. Sporting facilities available including a pool and tennis court. River view was a saving grace.
3 out of 5
by A verified traveler from Kuala Lumpur

Riverfront location, Good value

Posted Aug 9, 2016
Pros: Location; proximity to riverfront, shopping and restaurants.
Cons: Depth of the cleaning could be improved.
Location: Central - all of Kuching nearby
OK hotel with a charming staff that makes efforts to be friendly. New hotel being built across the road blocks much of the river view. Facility showing signs of age and housekeeping is below average. Good location in central Kuching.