The hotel was perfect but the attitude of the staff as a whole was intolerable.
I am a global traveller and I have never been faced with such negativity, rudeness and abruptness for no apparent reason.
The most mannerly people were the cleaners and car park attendants
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for your kind words concerning the hotel.
And we pologize for the intolerable attitude of the staff. You were right to expect more. We are truly sorry to hear that we did not live up to our own standards and thank you for your open words. We will follow up on your comments with our team and hope to have the chance to welcome you back one day to prove to you that we can do better.