Ratings based on 161 Verified Reviews

3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Tokyo

Nice hotel close to my destination.

Posted Oct 27, 2017
Pros: not very edciting
Cons: Inroom coffee maker is a must.
Location: Location is good.
There was no coffee maker or instant coffee bags except for green tea powder. I wanted to have coffee rather than green tea inroom.
5 out of 5
by A verified traveler

Posted Aug 22, 2016 on Hotels
The larger twin room has a sofa and ante room. Very nice if you are spending time in the room.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Sydney

Convenient to shopping, restaurants and tram

Posted Nov 9, 2015
Pros: Convenience.
Cons: Room floor space is limited as with most business hotels. Extra coathangars would be nice.
Location: Shopping mall very close and castle not far either.
From JR Kumamoto station take the tram and get off at Karshimacho (150 ¥) which takes about 10 mins tram ride from the station. Directly across is a coveted shopping mall/street which leads to Washington st. I don't recall English signage for the hotel but fairly easy to work out especially when you see the big Washington sign. At checkin, interesting observation is the staff asked if I wanted a toothbrush/razor etc whereas in most hotels I have stayed, these items are already in the bathroom. Reasonably quiet/comfortable hotel and also interesting to see that the red light district is just around the corner (presumably catering toward travelling businessmen). The grounds of Kumamoto castle are quite impressive and can be accessed in a 15-20 min walk otherwise catching the tram is as easy.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2015 on Hotels
3 out of 5
by Naomi

Posted Sep 18, 2015 on Hotels
Good location near shopping area
4 out of 5
by Naomi

Good location

Posted Sep 16, 2015 on Hotels
Good location for shopping and sightseeing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and convenient

Posted Jul 22, 2015
I spent one night in Kumamoto and this hotel was great. Very affordable and excellent condition.
5 out of 5
by A verified traveler

nice stay

Posted Jun 18, 2015 on Hotels
1min walk to tram station close to shopping area
4 out of 5
by A verified traveler

Good

Posted Jun 5, 2015 on Hotels
OK hotel for what we paid for. Clean and convenient location next to arcade shopping streets, close to tram stop. McDonald & Starbuck are within 1 min walk. Only complain is mattress. I could feel coils. Must be old and need to be replaced.
4 out of 5
by Tat Kwan

This traveler left a rating score only Posted May 23, 2015 on Hotels