Ratings based on 143 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Cozy hotel in the middle of the city

Posted Mar 14, 2017
Pros: Location and breakfast
Location: Kumamoto Castle, Kumamoto City Office, Tram station, several shops and restaurants
I spent two days in Kumamoto and I thought the price and the hotel were suitable for me. The room is small but if you don't intend to spend many hours there, it's enough. The location was close to everything, I just walked. I totally recommend breakfast, but paying it in advance if way cheaper.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good price

Posted Aug 21, 2016
Good price; walkable distance to main tourist spots
4 out of 5
by A verified traveler

Simple, plain hotel, OK for sleep.

Posted Jul 30, 2016 on Hotels
Stayed there for two nights.
4 out of 5
by Rachel from Newton

Solo trip

Posted Apr 11, 2016 on Hotels
The hotel was very close to the bus terminal. They also had a kiosk that sold Kumamon merchandise.
3 out of 5
by CHEE KEONG

This traveler left a rating score only Posted Jan 4, 2016 on Hotels
5 out of 5
by A verified traveler

Good environment and staff

Posted Dec 21, 2015 on Hotels
The hotel is very good especially the environment and excellent staff service. The price is reasonable but the food list for breakfast can be increased.
3 out of 5
by Chi Lok from Hong Kong

Just a bit old

Posted Dec 17, 2015 on Hotels
The hotel is ok. Less than 5 minutes walk to the tram station and the shopping street where u can find tons of shops and restaurants. The room is a bit old. Sound isolation is a problem and it gets noisy when the hotel is crowded. But all these are already reflected in the price so the hotel is still acceptable.
2 out of 5
by A verified traveler from Minneapolis, MN USA

Walking distance to downtown and Kumamoto Castle

Posted Dec 13, 2015
Pros: convenience to downtown and castle and shuttle bus from castle area to Beer Factory Tour
Cons: make over of the hotel and rooms
Location: walking distance to Kumamoto Castle and its shuttle bus area where Suntory Beer Tour is available for free. Walking distance to downtown also.
Conveniently located walking distance to Kumamoto Castle and downtown Kumamoto. We walked to the castle to catch a shuttle bus to Suntory Beer Factory Tour. The hotel itself was pretty old and the room was very tiny and old. But the refrigerator works even the key wasn't inserted for the main power (many 3 star hotels in Japan need the room key inserted for main power and a/c and refrigerator shuts off when you leave the room and take the key out from it to conserve the energy...) The hotel staffs were ok, but not special.
2 out of 5
by Robert

This traveler left a rating score only Posted Jul 4, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, clean, and comfortable.

Posted Feb 3, 2015
Great location, clean, and comfortable. A bit small and dated when compared to other similar business hotels.