Exterior

Reviews of R&B Hotel Kumamoto Shimo-tori

2.5 out of 5
R&B Hotel Kumamoto Shimo-tori
2-2-18 Shimo-tori, Kumamoto, Kumamoto-ken

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 213 reviews" "
Rating 8 - Good. 89 out of 213 reviews" "
Rating 6 - Okay. 55 out of 213 reviews" "
Rating 4 - Poor. 16 out of 213 reviews" "
Rating 2 - Terrible. 2 out of 213 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ruby

Traveled with partner
Disliked: Property conditions & facilities
The room too small no amenities
Stayed 4 nights in Mar 2019

4/10 Poor

kit, k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable hotel
Standard hotel with suitable price For stay one or two night is ok

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I was very satisfied with the hotel and it was really reasonably priced.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Excellent Bread at Breakfast; Room Very Small
One of the smallest hotel rooms I've ever stayed in Japan. Hotel operation was made efficient to reduce cost; usual hotel-room items not provided in room (a few items such as toothbrush given at the check-in); check-in is at 1600 to reduce number of staff (probably the front desk personnel also work in kitchen, laundry, and guest rooms). Location is convenient for shopping and visiting the Kumamoto Castle, but many sexually oriented stores and services imbedded in the neighborhood; not pleasant to walk outside when dark.

8/10 Good

Bessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but nice.
I can see how this hotel is trying their best to keep their expenses and hotel rates down, at the same time keep travelers comfortable, and I like it. There is too much waste by travelers at hotels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tea location, clean room and super staff.
The rooms are small but comfortable. Price is excellent.

6/10 Okay

AmericanNJapan, Minoo, Osaka Prefecture, Japan

Liked: Staff & service
Tiny, but nonetheless comfortable for cheap
This is the first time we, as foreigners, stayed in a Japanese business hotel. It was smaller than we are used to, for sure, but it was in the location we wanted and was in our price range (about $60/night). Despite being small (estimate a 8 x 7 room + small bathroom), it was comfortable and quiet. The carpet was stained, but otherwise, it seemed clean. The free breakfast was carb-heavy, but yummy, and the staff was very courteous and friendly. We would probably try to stay somewhere else if we were in the area again, but only to try and find a larger place. We would stay here again if needed.

10/10 Excellent

FUJIOKA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティを必要分のみいただけるところは良いが、綿棒と、アカスリがないので、次回は備えて欲しい。他は特に問題ない。
Stayed 2 nights in Mar 2024

8/10 Good

キンヤ

Liked: Staff & service
Stayed 2 nights in Feb 2024

8/10 Good

マキト

Liked: Cleanliness, staff & service, property conditions & facilities
とてもよき
Stayed 1 night in Jan 2024

10/10 Excellent

Kazuhiro, Atsugi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

ひろふみ

繁華街に近い
Stayed 1 night in Jan 2024

10/10 Excellent

HIROSHI

Stayed 1 night in Dec 2023

8/10 Good

じゅん

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

taketomo

Stayed 1 night in Dec 2023

8/10 Good

HISAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
備え付けのメモ&ペンが無い。 歯ブラシと同じ様に使い捨て鉛筆等があると有り難い。 
Stayed 2 nights in Nov 2023

6/10 Okay

タカシ

繁華街の中にあって便利でした。
Stayed 1 night in Nov 2023
Response from フロント 岩﨑 on Nov 19, 2023
この度は当ホテルをご利用いただきまして、誠にありがとうございました。利便性に伴いまして、サービス面などでもお客様にご満足いただけるよう、日々精進して参ります。またのお越しをお待ちしております。

8/10 Good

ヒデキ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応も丁寧で良かったです。
Stayed 1 night in Nov 2023
Response from フロント 岩﨑 on Nov 19, 2023
この度はご利用いただきまして、誠にありがとうございました。お褒めの言葉、スタッフ一同大変嬉しく思います。今後とも当ホテルをよろしくお願いいたします。

8/10 Good

Koichi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食のおかずメニュー種が少ない
Stayed 3 nights in Nov 2023
Response from フロント 岩﨑 on Nov 19, 2023
この度は当ホテルをご利用頂きまして、誠にありがとうございました。朝食パンはご好評頂いておりますが、貴重なご意見参考にさせて頂き、多くのお客様にご満足頂けるよう努めて参ります。またのご利用お待ちしております。

10/10 Excellent

敬三

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from フロント 岩﨑 on Nov 19, 2023
この度は当ホテルをご利用頂きまして、誠にありがとうございました。ご満足頂けまして、スタッフ一同大変嬉しく存じます。またのご利用を心よりお待ちしております。

6/10 Okay

トモコ

Disliked: Amenities
料金が格安だったので選びました。アーケード街に近くコンビニも入り口右手にあり便利でした。枕が高くて合いませんでした。朝食は500円でシリアル、パン、ジュース、グリーンサラダなどがありコーヒーはいつでもフリーで飲めて満足でした。ビジネス目的なら充分でしょう。
Stayed 1 night in Nov 2023

8/10 Good

SHIRO

Liked: Cleanliness, staff & service
徒歩圏内に美味しい店がたくさんあってよかったです。
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
コストパフォーマンスの高い宿
シングルルームに宿泊。部屋は極小であるが、出張であれば特に不満はない。それよりも価格の割にホテルの位置が絶妙に良くて、移動するにも(桜町バスターミナルに行く、市電に乗る)、買い物するにも、食事をするにも大変便利です。だからリーズナブルに感じます。
Stayed 4 nights in Sep 2023

10/10 Excellent

Yukei

Stayed 4 nights in Sep 2023

10/10 Excellent

なつみ

Stayed 5 nights in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
値段相応
値段相応。部屋は狭く、清潔感があるとは言い難い。浴槽も小さくシャワーカーテンがカビ臭い。
Stayed 1 night in Aug 2023

6/10 Okay

カズオ

Stayed 1 night in Aug 2023

10/10 Excellent

Shoichi

Stayed 1 night in Aug 2023

10/10 Excellent

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルはライトが暗いところ多いのですが、ここは、ライトが工夫されていて、強弱かえられるので良かったです。
Stayed 4 nights in Aug 2023

6/10 Okay

YUKIKO

Stayed 1 night in Aug 2023

4/10 Poor

ケンイチ

Stayed 1 night in Aug 2023

6/10 Okay

カヨコ

Business traveler
Disliked: Amenities
指定の駐車場に停めて割引券貰いましたが、全然割引になって無かったです。
Stayed 1 night in Jul 2023

6/10 Okay

ヒロシ

室内が少し古めでした
Stayed 1 night in Jul 2023

8/10 Good

ヨシタカ

Stayed 2 nights in Jul 2023

8/10 Good

こうじ

Traveled with group
駐車場が少し遠い
Stayed 1 night in Jul 2023

6/10 Okay

カツミ

Stayed 1 night in Jul 2023

6/10 Okay

ミキコ

Stayed 3 nights in Jun 2023

10/10 Excellent

Ou

Stayed 1 night in Jun 2023

2/10 Terrible

Ryo

Stayed 1 night in Jun 2023

10/10 Excellent

Wui Chung

Liked: Staff & service, property conditions & facilities
位置鄰近步行街,離鐵路不太遠。職員非常友善。就是房間有啲陰暗,但總體來說, 住宿體驗良好, 我會考慮重新入住(單人旅行)。
Stayed 2 nights in Jun 2023

8/10 Good

クミ

Liked: Staff & service
近くに、飲食店が豊富にあるから便利だった。
Stayed 2 nights in Jun 2023

10/10 Excellent

kosuke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
忘れ物をしてしまいましたが、真摯に対応して頂きました、感謝しております。 気に入らなかった点はホテルとは関係ありません。やたら飲み屋街だった点です。 是非また利用させて欲しいです。
Stayed 1 night in Jun 2023

10/10 Excellent

けんご

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
お値段納得で。
Stayed 1 night in Jun 2023

8/10 Good

ひろなり

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

HIROFUMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
街中にあるため いろいろ便利です。駐車場も付近に豊富ですし、部屋も狭いながらきれいでした。朝食だけは少し残念で、もう少し種類があればいいと思います。ゆで卵があるなら 塩くらいは準備してほしいと思いました。
Stayed 1 night in Jun 2023

8/10 Good

Yuji

Liked: Staff & service
Stayed 2 nights in May 2023

6/10 Okay

SADAHARU

Business traveler
Stayed 1 night in May 2023

4/10 Poor

TAKASHI

Liked: Cleanliness
Disliked: Property conditions & facilities
トイレ狭すぎ!朝食お粗末!
Stayed 1 night in May 2023

6/10 Okay

ちさと

スタッフの対応は親切でした。 あとは普通です。
Stayed 1 night in May 2023