Ratings based on 17 Verified Reviews

3.3 out of 5
75% of guests recommend
3.1 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from London

Busy Hotel

Posted Aug 21, 2017
Pros: location
Cons: confirm the booking, Expedia should cross check with the hotel to ensure rooms avaiability
Location: many shops and restaurants
Very busy hotel during the peak season, arrived with confirmed booking to find the hotel is fully occupied and no rooms left for us. We were transferred to another hotel for two nights. The rooms are small and in need of urgent renovation, beds are not comfortable, breakfast is the same everyday, not much varieties.
Comment from Hotel Management
Sep 6, 2017 by Serif Akin,Hotel Yetkilisi, Hotel Management
Merhabalar, Yukarida yapilan yourm tamamen tek tarafli ve kotuleme amaclidir,beyefendinin rezervasyoun bir double fakat yaninda 2 tane cocuk vardi yani para vermemek icin sahte yapilmis bir rezervasyondur dogal olarak oda kucuk diyecek toplamda 4 oda almislar misafirleri ile beraber goreceksinizki iraktan gelen bir mahalle?
4 out of 5
by Timothy

family friendly, pet ready, clean and simple

Posted Jul 1, 2017 on Hotels
Excellent place particularly if you have a pet you are traveling with. Situated in the heart of great local shopping, delicious local fare, and generally fun atmosphere. Staff went out of their way to ensure our family enjoyed the stay and had all the assistance we needed (airport shuttle scheduling, luggage storage, early morning meal before our flight took off at the end of our stay.) I give this place a thumbs up and would definitely choose this place again. If you have a pet in your room just inform the staff not to enter the room and they'll make sure your furry friend stays secure :-)
Comment from Hotel Management
Jul 8, 2017
Hello Mr Timothy Good Morning, Thank you very much for your wishes, I hope you will see again from grand mark hotel many greetings to you and your family Best Regards Grand Mark Hotel Serif Akin Sales Manager
4 out of 5
by A verified traveler

Fair

Posted Sep 27, 2015 on Hotels
Nice Stay
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location of the hotel

Posted Aug 19, 2015
The hotel is located in the middle of the district so it is fairly easy to walk in any direction. 15-20 minute walk to the west and one can get to Metro Station (Red Line). 25-30 min to the east - Blue Mosque. Hotel needs renovations of the air-conditioning system.
2 out of 5
by Suresh from Canada toronto. ont.

I do not stay again at any price.

Posted Jun 1, 2015 on Hotels
Room condition very poor. comfort was bad. Staff is best and very helpfull.
3 out of 5
Recommended
for Everyone
by A verified traveler from Karachi, KHI

Nice hotel at center location

Posted Feb 9, 2015
Pros: hotel staff is very helpful and know the places to visit around and provide accurate information.
Cons: breakfast menu needs to be improved with salad options, chicken items
Location: location is at sultanaahmet street. Blue mosque, haya sofia museum places are at 20 minutes walking distance. Grand Bazar is also close by.
location of the hotel is at center position. Biyazat Tram station and Yanikapi Metro station is also available at a walking distance from the hotel. Hotel staff is helpful and provided accurate information of places to visit and commutation information. Nice place to check in and sleep after a long day of visiting places.
4 out of 5
by Ed from USA

Nice hotel

Posted Sep 1, 2014 on Hotels
The staff were very helpful, the hotel located in very good location close to all sights.
4 out of 5
by Lukas,Lithuania from Lithuania

fantastic servise and staff

Posted Aug 4, 2014 on Hotels
fantastic staff,excelent service,good english,great location,near the Blue mosque,Aya sofia mosque,Grand basaar,Bimbirdirek cistern,Topkapi palace,metro station to sea shore,bus station to go to Yesilkoy beach.excelent.clean room,conditioning system worked perfectly,bed linen was changed often,toilets was cleaned daily.
2 out of 5
by A verified traveler

Nära till allt

Posted Sep 8, 2015
Rummet stank klor från båda golvet och bädden, toaletten är väldigt trångt. Vi har fått en gång städ i 8 dagar, och en gång ren bäddning.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bra hotell nära till allt.

Posted Sep 8, 2015
Bekvämt rum, ren, bra frukost. Vi har bokat rummet för tre personer men vi fick dubbel rum första natten. Den enda som va inte ok.