“The hotel is beautiful. Zuzka was wonderful. She was patient, very efficient, kind and her English is excellent, which we really appreciated. Thank you again Zuzka! Hope to see you again! Jessica and the USA band Vio-lence. ”
“The location is convenient to walk to town.
The first few photos on the Expedia listing show a lovely play park- this is not part of the hotel and is actually 3.5km away. We booked this property as we have a small child, but this property is a series of dreary apartments around a small car park. There is no garden or play area.
We booked via Expedia and included in the booking that we have a small child. On arrival we were charged an additional 15 euros for the cot bed. This is ridiculous……
“L'appartement pour 5 est pratique, mais dans cette gamme de prix c'est le pire qu'on ait eu en Slovaquie et en Autriche sur 8 hébergments différents.
Le reste de l'hotel est surement tres bien et la réceptionniste est charmante.”
“Let's start with the positives. The reception desk and café staff, were incredibly helpful and kind. The room was clean. The dining space was updated and clean and the staff did their best. The grounds were well kept.
The negative were the other staff. No one spoke English and did not attempt to communicate in any other language, verbal or non-verbal. Listing a property on Expedia should include mention that English is not widely spoken when appropriate. Except for the cave steam bath, there……
“Basic 3 star hotel
Still you get the feeling of the old communists times
Small rooms, basic fornitures
Bathroom need some renovation
The door on the bottom part was rotten
Breakfast average
Friendly staff
Conveniently located in the main city square ”
“Kamer top, alleen erg warm in de periode dat wij er waren en de douchekop hangt te laag. Verder zeer mooi erg vriendelijk personeel goed ontbijt etc. Etc. De dame bij de receptie inviel vanwege vakantie van een collega, was zeer vriendelijk en sprak goed engels daar waren we goed mee geholpen👍😁”