Ratings based on 61 Verified Reviews

4.3 out of 5
71% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from san diego, ca

Surprised with the conditon

Posted Nov 6, 2017
Pros: Breakfast quality is much better
Am comparing this hotel's experience with the SAME courtyard marriott in Shanghai Central. I am not so happy with the experience overall and here are the issues I experienced: 1. Chair for computer desk could not be adjusted in height. Hotel should have checked and fixed this very minor issue right away. 2. Building facility seemed a bit run down. Moreover, the exit door leading to stairs were not allowed due to another hotel occupying 1 floor somewhere in the same building (am guessing 3rd floor). Was suprised to was told to not go through the stairs exit as I like to do the stairs exercise when I was in the other courtyard. 3. The other very surprising thing is I saw a bed bug or something similar (bug) crawling on the bathroom's floor. I was very surprised that I had to quickly squash it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very helpful and kind staff

Posted Oct 5, 2017
The breakfast wasn't very good. The hotel rooms were nice.
5 out of 5
by Ruth

Posted Sep 26, 2017 on Hotels
Breakfast was great
5 out of 5
by PETER

Great Hotel

Posted Jun 20, 2017 on Hotels
Great hotel with a fantastic breakfast. I've stayed many times and always had a great experience. I'll be back
4 out of 5
by Sal

Bill was more than was quoted to me!

Posted May 23, 2017 on Hotels
The Hotel was Very nice! Breakfast was wonderful! Service was Great! When I checked out I noticed that my Bill was for $116 and I was quoted $96 for the nights stay that included breakfast. I am very unhappy about this, that is a $20 difference!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel, But Needs a Pool!!!!

Posted Apr 19, 2017
Great Central hotel, great buffet and Executive Lounge, could do with a pool, would be nice to relax after a hot long working day!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from portland Oregon

Nice hotel

Posted Mar 17, 2017
Spent one night on business trip. Hotel was western enough to meet my needs.
4 out of 5
by A verified traveler

Convenient and Reliable service

Posted Dec 9, 2016 on Hotels
Excellent Stay. Reliable Marriott.
4 out of 5
by A verified traveler

Clean room and good breakfast

Posted Nov 9, 2016 on Hotels
Staffs are kind and attentive. Room was clean. Business lounge lacks of good wines.
4 out of 5
Recommended
for Everyone
by A verified traveler from philippines

Not good location but hotel is okay

Posted Jul 31, 2016
Not good location but hotel is okay -----------------------------------------