Aerial view

Reviews of Alkoclar Adakule - All Inclusive

Alkoclar Adakule - All Inclusive
Bayraklidede Mevkii, Kusadasi, Aydin

Reviews

6.6
Rating 10 - Excellent. 9 out of 47 reviews" "
Rating 8 - Good. 14 out of 47 reviews" "
Rating 6 - Okay. 7 out of 47 reviews" "
Rating 4 - Poor. 15 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
Everything about the hotel was good, local bus stopped outside, all in all a very enjoyable stay

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
No wifi No good foods Noisy hotel Only View
This is 5 stars hotel but dosnt have WIFI , The taste and quality of foods are very bad and basic , The hotel is very noisy , People are talking with together until 3 or 4 AM and their voice disturb you and nobody asking them to stop making noise at the lobby , The house keeping and reception dosnt care your request , I asked for towels or make up room or ,,, many times but nobody came to provide my request , TV channels are most Turkish and bad quality , No safe box at the room ( Im wonder about how this hotel is 5 stars ) , Room Cleanliness was good and hotel has very nice view but we booked and paid for 2 single beds room but they gave us one king bed room and when I asked for change to double room they said we havent available room ! I dont recommend this hotel .

4/10 Poor

Ed

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This can't be a 5 stars hotel, should be 2 or 3.
Rooms are so outdated with worn furniture and AC not strong enough. The location of the hotel is superb but rooms are so outdated. Pillow covers were worn in our room ( attached a photo) and I requested them to change the covers but they brought a worse condition cover. A/C is not strong enough that we couldn't stay in our room from heat and we were waking up from heat at night coz AC is not cooling the room. Food and staff were pretty good. We didn't have any issues with the food as there were a good selections. The hotel should be rated 2-3 stars only, there is no way this is a 5 stars hotel. Rooms are really a deal breaker but if you don't care about your room then the location of the hotel is good for you. Also there are no balconies in any of the hotel rooms and windows are so tiny ( my wife used to call it the Alcatrz due to the tiny windows). I wouldn't recommend that hotel to anyone just due to the conditions of the outdated rooms.
Is that a 5 stars hotel pillow cover?
Is that a 5 stars hotel pillow cover?

10/10 Excellent

Sylvia, Icmeler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Last minute booking and was delighted with the hotel

4/10 Poor

Majid, Tehran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majid
No wifi on room!!!!! No minibar in room!!!!! No air condition in room!!!! Safe box was not free!!!!! The hotel staf was not friendly!!!! Tap water was only hot and cold water was very very low pressure, they pland to burn us in bathroom too!!!!!!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
small room, not working A/C, no balcony. Hotel was below my expectations. Only good thing was the food, but you need to wait a lot to get it. Restaurant is small for a 5* hotel and you need to wait on queues in order to get some.

10/10 Excellent

Sharon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, huge and luxurious. Food was wonderful and the location felt very private and secure with beautiful views all round.

10/10 Excellent

Maria, Washington State, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The hotel is beautifully located on an alcove of the Agean sea. Beautiful setting. The hotel staff was very helpful and provided a wonderful experience. There was entertainment and the meals served were wonderful. Highly recommend this hotel. It is in a mountain/ocean setting but just minutes away in a van or taxi ride to downtown. Exquisite in every detail of service, food and accomadations

4/10 Poor

francis, new jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So BAD
Room filthy, full of unfriendly Russian. Redeem by the food.

4/10 Poor

Andrew, Virginia

Disliked: Staff & service, property conditions & facilities, room comfort
Poor condition, poor service
I've never written a hotel review before, but wish someone had warned me about this hotel. The location is amazing - beautiful private beach in a cove on the water. However, that is the only redeeming feature. The facility has not been maintained, with carpet, fixtures, and bathroom that is stained, broken, or damaged. There was no blanket on the bed, and the hotel only provided one after 2 calls and a firm conversation with the front desk, 2 hours after we initially asked. The internet was did not work, but the hotel staff happily gave you the password without mentioning that it does not work (nor did they seemed concerned that it didn't work). The front desk gave us incorrect information when we asked how to get to the local train station. The hotel provided a dance party that lasted until 11pm, with music so loud we could not fall asleep. I would not recommend this hotel to anyone.

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
review
Lack of language knowledge, reception- bad attitude. Food -good. Room-good. Views- fantastic. Cleanliness-not too bad. I was expecting more of 5 star hotel. Wont be comming back.

2/10 Terrible

Farzana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really baaaaad
The hotel was not maintained well, EXTREMELY noisy as the parties and music from the pool and bar kept us up way past 1 AM. The bathroom counter tops were moulding and tatered. The food and buffet was like a fish market with over 300 people just eating there and the food lack any taste of presentation. The only good things about this hotel was the front desk help Asima and perhaps the Turkish bath and massage. Even that I was shocked had a fault. At the end of a specifically ladies only bath and massage request we were asked to walk accross the entire spa in a bare towel wrap where the male host proceeded to ask me how I had enjoyed the bath and massage. I had requested a female only service because I did not want for a male to see me with bare clothing and that is exactly what ended up happening. Perhaps they should have wash basins inside of the massage room to avoid half naked women walking outside the room to go was off their face mask.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Niloo, Calgary, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experiene
Great services, very friendly staff and very family friendly! Amazing experience and I 100% would go back to this hotel again.

4/10 Poor

Max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To avoid
I never been in a 4 star hotel without air conditioning.

4/10 Poor

Colleen, Ankara Province/Ankara, Turkey

Disliked: Staff & service, property conditions & facilities, room comfort
Not impressed...stay somewhere else!
Would not recommend this hotel if like great service and a carefree vacation. Maybe because our family has been to the Caribbean we know what an all-inclusive vacation is supposed to feel like. Upon arrival the reservation desk was confused as to why there were three adults, our daughter is 19, even though their paper work clearly showed 3 adults. We were asked to wait in the lobby bar and told to grab a drink while they sorted it out. The bartender refused to serve us as we had yet to receive our bands showing we were all-inclusive, the front desk did not want to give us the bands until they figured things out. Need I say more? We were finally given a room, the same room already planned, and they put a roll away bed in. When a reservation is made for 3 adults there should be room to sleep 3 adults. Our room now became cramped and small. Multiple times the waitress in the lobby bar refused to bring us drinks, but would happily deliver drinks to Turkish guests. I complained to the manager but he was little to no help. The food is subpar at best (found a really long dark hair in my jelly) and they do not open the ala carte restaurants unless 10 people make a reservation. Upon checking out, I had a balance due ($200 more than I already paid via Expedia). Again, I had to waste my time while they cleared things up. Recommend staying in town at a boutique hotel, lots of great food options and your will enjoy city. Hotel beach will be way too overcrowded in peak season anyway.

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Ioannis

Liked: Cleanliness
Disliked: Room comfort
Clean and family hotel but with not good WiFi
We do reservetionfor 1double bed but No double bed ,small room No working the mini bar No a/c No good WiFi No wifi at room the reception not speak English !!!! Nice view clean hotel nice fresh lot food and very professional spa center sabai spa you must do hammam and masaz at the spa clean and special offers
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not for sure a 5 star hotel!!! I've seen much cleaner and better 3 star hotels. Rooms were very small and the hotel is worn out. Service quality was very low and we didn't feel good. The envornment however was OK.

10/10 Excellent

Canan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel Çok Başarılı
25 yılını dolduran bir otel, fiziksel olarak beklediğimden iyiydi. Beni ve ailemi en çok mutlu eden kısım personelin olağanüstü ilgisi oldu. Başta içten tutumuyla resepsiyon görevlisi Kamile Hanım olmak üzere, Halkla ilişkiler Canan Hanım ve tüm personel tatilimizi keyifli hale getirdiler.

8/10 Good

Dirk

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Daniel, Rio de Janeiro

Liked: Cleanliness, room comfort
Must be better: wifi and air conditioning
The all inclusive service is ok, the beach and pool are good, but the wifi is terrible even if you are in the reception and the air conditioning in the room is terrible too!!!

2/10 Terrible

Ersin, Fransa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Berbat Iki geceden sadece 1 gece kaldik O kadar berbatti

8/10 Good

Halil, Duisburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswerte Hotel
Leider kein Strand sonst alles top

4/10 Poor

serkan, Kocaeli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eksik çok
Otel konum itibariyle güzel ve huzurlu aynı zamanda büyük bir otel.Ama çok eksik vardı odalar her seferinde temizleyiniz dediğimiz halde sadece bazı şeylerin yerleri değiştirilip temizlemiş gibi yapılmış.Asansörler öyle büyük bi otel için çok küçük ve yeterli sayıda değil resmen kuyruk oluşuyor.Aktiviteler çok kısa süreli.Odalarda diş seti bile yok aradım istedim otelde bulunmuyormuş şaşırdım. Otelin disco su tamamıyla vasat gelenler oynamadan kalkıp geri dönüyorlar o derece.Yani otelin bu anlamda birçok eksiği var bunlar yapılandırılırsa daha anlamlı bir yer haline gelebilir. Çalışanlar güler yüzlü ve özverili bu bazı şeyleri değiştirir aynı zamanda en keyif aldığım alan havuzbaşı ve oradaki küçük aktiviteler.

8/10 Good

Abdullah, Aydin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adskule'de evlilik yildonumu surprizi
Evlilik yildonumu icin konaklamamiz gayet guzel gecti. Misafir iliskilerinden Ayse ve Sirin hanimlar esime yapacagim surprizde cok yardimci oldular. Yemekler ve garsonlarin kibarligi harikaydi.

8/10 Good

Erna, Danmark

Liked: Cleanliness, room comfort
Lækkert hotel med skøn beliggenhed
Det var et godt sted, vi undrer os dog over man kan være 5 stjernet når man reklamerer med internet over hele hotellet, og det så kun er punktvis tilstede i receptionen. Personalet er meget nedladende når man klager over dette.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
güzel ama yarıcı
güzel bir otel... ama çok yorucu... plaja gitmeniz için bile üç asansör değiştirmeniz lazım...

10/10 Excellent

Metin, Vestsjælland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super skøn anbefalelsesværdig hotel
Super skøn hotel som med rette lever op til sine 5 stjerner. Når man gør sin entre i den fabuløse lobby bliver man helt fascineret af den skønne arkitektur. Hotellets tilbud og muligheder passer perfekt til både par, familier m.m. Må sige at vi blev meget positivt overraskede over, at på trods af fuld belæggenhed var der god plads til alle, ingen nævneværdig ventetid eller kø ved baren eller resteuranten.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Außen Hui innen Pfui
Zimmer bei Ankunft sehr dreckig. Von Russen bevölkert, die sich die Teller volladen und die Hälfte nicht essen.

10/10 Excellent

necat, Bruxelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avis séjour
Les repas n'étaient pas variés, peut-être que des soirées à thème pourraient apporter un plus ? L'équipe d'animation était odieuse avec les clients, ne sont pas formé pour des activités manque de respect même entre eux. L'équipe hôtelière est souriante mais épuisé par leur service qui dure 15heures sans repos j'ai été fort touché par cette exploitation

4/10 Poor

Felix, Stuttgart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht zu empfehlen. Katastrophe!!
Dreckig, alt, unfreundlich...das schlechteste Hotel in dem wir jemals waren. Leider war unsere reservierung nicbt bekannt und wir mussten 1 stunde warten. Die zimmer hatten Haare im Bad und waren wirklicj eckelhaft.

6/10 Okay

Ömer, İSTANBUL

Disliked: Cleanliness, staff & service, room comfort
YETERSİZ
FİYATI UYGUN ASANSÖRLER YETERSİZ HAVUZLAR KÜÇÜK

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

6/10 Okay

Cem Tas

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Django, Düsseldorf

Liked: Property conditions & facilities
5 Sterne Hotel Alkoclar in Kusadasi
Alkoclar in Alacati ist auch ein 5 Sterne Hotel Die Qualität zw. diesen beiden ist mind. 1Stern, Alkoclar in Alacati ist besser. Ansonsten ist es OK.

4/10 Poor

Mats , Helsingborg

Disliked: Staff & service
Ett hotelll som kunnat vara det bästa i Kusadasi
Hotellet har en personal som inte kan engelska, förstår inte vad Du som gäst önskar även om Du berättar om det. Vi hade önskar ett rum med kylskåp då vår son har diabetes och vi behöver kylskåp till hans Insulin. Första kylskåpet fungerade hjälpligt. Runt 10-12 grader. Vi bad om ett rum med kylskåp som fungerade. Det visade os ett nytt rum, samma visa. Deras Guest manager lovade oss ett nytt kylskåp i vårt gamla rum då de just nu skulle byta ut alla kylskåp. Vi fick ett nytt....Begagnat som fungerade ännu sämre. De föreslog att vi hade vårt insulin i Hotellets Bar....där ingen kan engelska, än mindre visste varför vårt röda kylbox med Diabetes logga och medicin utskriven på utsidan. Det var två mycket nerviga veckor. Inget fungerar mer än hjälpligt. Air condition , bara ett par timmar per dag. Just nu hade vi bara 32 grader. Wifi fungerar nästa inte alls. Receptions personalen bryr sig inte och visar det.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
keyifli bir tatildi
rezarvazyon kolaylığından dolayı öncelikle sizlere ve tüm otel çalışanlarına teşekkür ederim..kısa olmasına ragmen cok dinlendirici bir tatildi.

8/10 Good

Luigi, Bologna

Liked: Cleanliness, staff & service
vista e posizione spettacolare
L' hotel era in parziale ristrutturazione, posizione spettacolare, l' ascensore per il mare non sempre funzionante, buoni servizi e buona pulizia. Il venerdi sera e il sabato discoteca sul terrazzo vista mare un po rumorosa.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Dejligt hotel men er under renovering.
Dejligt hotel men under renovering så derfor utroligt meget støj.

6/10 Okay

dexhopteres, Türkiye

Genel olarak olumlu
Güzel bir tatil geçirdik, standartlar dahilinde güzel bir otel.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
EMPLACEMENT EXCEPTIONNEL
L’hôtel est parfaitement situé à quelques minutes en voitures du site d’Éphèse , les installations extérieures et les services de l’hôtel sont parfaits. Je suis davantage réservée quand à l’intérieur , les chambres sont mal entretenues et l’hôtel n'est pas très propre, le buffet international reste correct

8/10 Good

Eduardo, São paulo-brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
linda vista
muito bom

6/10 Okay

İdil

Disliked: Property conditions & facilities, room comfort
Muhtesem manzara ama odalar tadilat gerektiriyor
Otelin konumu kesinlikle mukemmel. Ancak odalar tadilat gerektiriyor. Koridorlar ve odalarda nem kokusu ilk girdiginiz andan itibaren rahatsiz ediyor. Servis edilen alkollu icecek kalitesi cok kotu. Acikbufede yemekler secenek bakimindan yeterli olsa da lezzet olarak hayalkirikligi. Sonuc olarak odenen fiyat ve karsiliginda alinan bakimindan insani rahatsiz etmiyor, ama 2 gunden fazla kalacaksiniz onerecegim bir otel degil.