Ratings based on 889 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

One of best locations on kuta beachfront ocean

Posted Dec 4, 2017
Location location soured by volcanic ash cloud could not get out of Bali.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to Vacation

Posted Dec 3, 2017
Pros: Everything
Location: In the middle of a shopping area. Next to a mall. Great location.
Loved it! Staff was very helpful, great location, tours made in hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Lovely hotel- never heard other guests!

Posted Dec 2, 2017
Lovely hotel with lovely gardens. Nice breakfast with varied breakfast options and an egg station. Room was clean and fresh not outdated with small tv. Hot water took a while to come through at “quiet” times during the day. The room next door was being renovated so very noisy during the day, we were at the back of their restaurant so that at times had chit chat but not enough to disturb. Free WiFi in lobby and restaurants worked very well for Bali!
3 out of 5
by A verified traveler from southampton

Tired room particularly bathroom

Posted Dec 1, 2017
The hotel grounds and communal areas are well kept, the pools are nice but our room was quite tired especially the bathroom which was very dated and in poor condition with a weak shower. We had a twin room at the front of the hotel which was very noisy, the beds were ok but not great. The breakfast was mediocre with awful coffee and juices which there is no excuse for in Indonesia!
5 out of 5
Recommended
for Everyone
by A verified traveler from western aus

the staff are very good and love to serve you go

Posted Nov 30, 2017
Pros: they love to please you candy and tina are special people
Location: the best location
they look after you very well they even booked my flights out of the place when it was very hard to get any infomation what was going on
5 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

Great hotel

Posted Nov 27, 2017
Great location and very close to the beach. 3 pools to choose from so always had a great spot to sit. The food was excellent and surprising good value. good place for a relaxing holiday
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel close to the beach

Posted Nov 24, 2017
Pros: The atmosphere in the common areas is welcoming by other hotel guests and the staff make you feel like your at home.
Cons: The noise level from the children in the family suits, maybe they could be relocated to a family only area of the hotel.
Location: Central to shops and beach.
Everything about this hotel will make your trip worth while unless you're staying above the family suits, the noise from the children is just too much. The three swimming pools are fantastic, the Board Walk Bar is a must and the onsite spa is brilliant. The staff are amazing and are happy to accomodate all of your requests. The location is central to Kuta so everything is in walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Nice hotel, bathrooms in need of makeover.

Posted Nov 21, 2017
Pros: Central location and access to the beach
Cons: Bathrooms, perhaps mini bar facilities
Location: Waterbom Park, restaurants were good too
Friendly staff, boardwalk restaurant great food and affordable. Bathrooms need an upgrade, room cleaning each day was excellant
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to everything

Posted Nov 20, 2017
Breakfast could be a bit better but overall great hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

We are coming back

Posted Nov 20, 2017
Great place to stay would defiantly recommend it. Great gardens and feeding the fish is great for the kids