Ratings based on 132 Verified Reviews

3.9 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Located at a very convenient location

Posted Dec 29, 2017
Pros: Convenient location, breakfast spread, affordability and friendly staff
Cons: Hotel condition. The 8th floor is leaking everywhere along the corridors and inside our room too. It is very unsafe for anyone staying there
Location: Bali Mall Galeria is just right beside the hotel!
I stayed here with my family from 18-12-2017 to 21-12-2017. On the day of arrival, I had to request for a last minute airport shuttle from the hotel since my pre-arranged driver did not turn up. I was glad that the staff was of assistance to us and sorted out this issue and sent a driver to pick us up. We stayed in the family loft at the 8th floor. Our package also icluded a breakfast buffet and it was lovely to have a changing menu everyday that we looked forward to each day. Also Bali Mall Galeria could be accessed from a back door of the hotel which was very convenient for us to go shopping. Apart from that, our drivers could also access the place easily. We had a few issues during our stay: 1. The wash basin started leaking at the bottom 2. The shower drainage did not have proper water flow and it started flooding in the shower area 3. Water was dripping onto the floor from the top due to heavy downpours 4. Laundry was picked up before 9am but was not delivered by 6pm on the same day by the laundry service staff. All of the problems were rectified by the relevant department soon after we informed the front desk staff. We were glad that they were efficient in their service. Thank you so much! ibis Styles Bali Kuta Circle is indeed an affordable hotel located in a very convenient location with friendly and efficient staff.
Comment from Hotel Management
Dec 30, 2017 by Retno., Hotel Management
Dear Value Guest , Thank you for sharing good feedback during your stay with us. And we do appreciated for all your comments and I will share with team to fit it. Looking forward for your next stay with us very soon. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from GlenBurnie, MD

Nice Hotel

Posted Nov 11, 2017
I enjoyed my stay at this hotel. Safe, clean and friendly all were a plus. Breakfast was included, dinner was very good and reasonable . There is a mall next to the hotel and there free shuttle to the beach and a shuttle to the airport for a small fee. A best value hotel
Comment from Hotel Management
Nov 16, 2017 by Retno Poernomo, Hotel Management
Dear Guest, Thank you very much for your great review regarding your stay at the ibis Styles Bali Kuta Circle! I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Retno Poernomo General Manager
4 out of 5
by Varun

Good hotel, but no lock on the washroom door!

Posted Oct 23, 2017 on Hotels
It's a transit hotel, not exactly for tourists. But it was nice altogether. Good rates, polite service, lovely ambiance, and it's right beside the Mal Bali Galeria. A few things that bothered me were: 1. No lock on the washroom door. What about privacy? The door wouldn't even close properly, and a family loft needs at least two washrooms. 2. The breakfast was pretty average. 3. There is no complimentary drinking water. However, this seems to be an issue in every other hotel. Water must be really really scarce in Bali.
Comment from Hotel Management
Oct 25, 2017 by GMibisstylesbalikutacircl, Hotel Management
Dear Value Guest , Thank you for sharing the good feedback during your stay in our hotel. Glad to know that you enjoyed and happy during your stay with us . Thank for your comment about the washroom door , breakfast , complimentary drink as our constructive feedback in the feature. Once again thank you for sharing your experience . We are looking forward to waiting you for another next visit to Bali very soon. Sincerely
3 out of 5
by SIEW HWA

Posted Sep 4, 2017 on Hotels
The hotel wifi is extremely very slow !!!
Comment from Hotel Management
Sep 11, 2017 by GMibisstylesbalikutacircl, Hotel Management
Dear Value Guest , Thank you for sharing your experience during your stay in our Hotel . I have noted your message with the team about the wifi very slow . It is our hope to be able to serve you more better wifi for your next visit to Bali very soon . Sincerely
3 out of 5
Recommended
for Everyone
by A verified traveler from kuala lumpur

Nice budget hotel close to shopping mall

Posted Jun 2, 2017
The cleanliness of the rooms at 6th floor were unstacsticfian compared with the rooms at 7th and 8th floors
Comment from Hotel Management
Jun 10, 2017 by Retno, Hotel Management
Dear Guest , Thank you for giving us the good feedback during your stay at Ibis Styles Bali Kuta Circle. I have noted your message about 6th floor cleanliness to be follow up with our team . We are looking forward for your next stay in Bali very soon . Sincerely
5 out of 5
by Wendy

Posted Apr 13, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017 by GMibisstylesbalikutacircl, Hotel Management
Dear Value Guest , Thank you for sharing great feedback during your stay at Ibis Styles Bali Kuta Circle . We are truly indeed looking forward for your next stay in Bali very soon . Sincerely
3 out of 5
by A verified traveler

Nice hotel

Posted Mar 18, 2017 on Hotels
The hotel is located away from the beaches and high activity area, so it's good if you don't want to be around the action. Staff is very friendly & helpful, which matters because I had to call down for standard items that weren't in the room when I got there & after they cleaned. I didn't like that fridge didn't work out maybe it was connected to the master switch, which cuts all the power to the room, which you have to do because it uses the room key and they only give 1 key. The breakfast buffet is great, but make sure you book any transport with them early because they only use 1 5 passenger van & you're out of luck when that's full.
Comment from Hotel Management
Apr 21, 2017 by GMibisstylesbalikutacircl, Hotel Management
Dear Value Guest , We very much appreciate your comments regarding your stay at the ibis Styles Bali Kuta Circle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more better than the previous one. Sincerely,
2 out of 5
by A verified traveler from Singapore

Inexperienced staff and bad location

Posted Dec 23, 2016
Location: Located next to a duty free mall. Other than that nothing much else.
Hotel is not located near to kuta beach at all, no proper porch or drop off area. The drop off area faces a busy main road. There are no porter services either - we had to bring our own luggage up to our rooms. Family loft or duplex room was very small and the bed on 2nd level was very pathetic - only one small window and bed on the 2nd level. We asked for a change of room to the normal superior room, they were kind enough to give us an extra bed and no additional charge. Restaurant staff are inexperienced - asked for cappuccino 3 times and waited about 30 minutes before someone who knew how to make it prepared it for me. Breakfast was measly everyday - not fantastic but enough to fill the tummy. Pool was ok, but not clean, many particles floating around in the water. Bath towels had a weird smell to it, hair dryer was super slow. In summary - a very no frills hotel without the finer details. If you are ok with that then this hotel is for you. If you are, like us, looking for a good holiday stay with a nice room and view, good service and good food, this place is not for you.
Comment from Hotel Management
Jan 10, 2017 by Dadang K, Hotel Management
Dear Guest , Thank you for sharing your feedback during your stay in our hotel . We have noted of your comment for our constructive feedback in the future. Looking forward for your next stay in Bali very soon . Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Enjoyable stay

Posted Dec 12, 2016 on Wotif
Own access to Bali galeria mall, and a welcome escape from crazy Kuta strip. The hotel even though on a main thoroughfare was quiet and comfortable. Getting a taxi was easy thanks to the security guards out front. 8/10 for value for money.
Comment from Hotel Management
Jan 10, 2017 by Dadang K, Hotel Management
Dear Guest , Thank you for sharing your good feedback during your stay in our hotel . We are indeed looking forward for your stay in Bali very soon . Sincerely
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Dear Guest , Thank you for giving the good score about our hotel . We are happy to hear that you enjoyed and satisfied with us . Looking forward for your next stay in Bali very soon . Sincerely