Mercure Kuta Bali

Photo gallery for Mercure Kuta Bali

Featured Image
Outdoor pool
Outdoor pool
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Mercure Kuta Bali

UNESCO Sustainable Property

Mercure Kuta Bali

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach1 min walk
  • Popular LocationBali Bombing Memorial13 min walk
  • Popular LocationLegian Beach20 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)28 min drive

Choose dates to view prices

About this area

Kuta

Mercure Kuta Bali is located on the waterfront and in an area with good shopping. Kuta Theater and 3D Trick Art Museum DMZ are cultural highlights, and travelers looking to shop may want to visit Poppies Lane II and Beachwalk Shopping Center. Traveling with kids? Consider Circus Waterpark and Waterbom Bali. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding.

What's nearby

  • Kuta Beach - 1 min walk
  • Kuta Square - 6 min walk
  • Kuta Art Market - 6 min walk
  • Bali Bombing Memorial - 13 min walk
  • Legian Beach - 20 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive

Restaurants

  • Alang-Alang Restaurant — 1 min walk
  • Lotus Lobby Bar — 1 min walk
  • Rosso Vivo Dine & Lounge — 2 min walk
  • Jamie's Italian — 4 min walk
  • Feast — 4 min walk

About this property

Mercure Kuta Bali

4-star hotel near the beach
At Mercure Kuta Bali, hit the nearby beach, dine onsite at Alang-Alang Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. All 130 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and electric kettles. Housekeeping is available on request.
Mercure Kuta Bali offers 130 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 8 AM - 9 PM
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20 for adults and USD 15 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Shopping
  • Spa services
  • Spa tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian
  • Japanese

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 32 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 37 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 35 per stay
  • Rollaway bed fee: USD 32 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali
Mercure Kuta Bali Kuta
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 182 out of 562 reviews
5 - Excellent 32%
Rating 4 - Good. 232 out of 562 reviews
4 - Good 41%
Rating 3 - Okay. 98 out of 562 reviews
3 - Okay 17%
Rating 2 - Poor. 37 out of 562 reviews
2 - Poor 7%
Rating 1 - Terrible. 13 out of 562 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with a great location
Stayed 5 nights in Apr 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, room comfort
water quality
nice hotel on side of Kuta beach, need improvement on water quality for bath and washing ( smell not good ).. please use fresh water for bathing
Stayed 2 nights in Apr 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed because recently checked in guests were checked in by the government for a 2 week quarantine period. While it is understood that they would do that the hotel cannot have other guests staying there by law. Mercure hotel should have notified Expedia who could then notify me and arrange other accommodations. Very poor communication by the hotel and very dissapointed.
Stayed 3 nights in Jun 2020

4/5 Good

Traveled with partner
Liked: Amenities, property conditions & facilities
Good location but was surprised that after a week of being there our bed sheets were not changed.
Stayed 8 nights in Feb 2020

3/5 Okay

Traveled with partner
Liked: Staff & service
For a mercure it wasn't what we expected. I would recommend the Mercure Legian
Stayed 2 nights in Sep 2019