Stayed for day use
Posted Oct 24, 2016
Had stayed before and had lovely experience. This time was appalled by state of pool, slime and moss all around the bar and stools. Also, very very disappointing was the price of their drinks ... Bintang usually 3-35000IDR but here they hit you 750000THB, no ice machines and booklet says to call reception for a bucket - which we did only to be told after delivery that there was a cost involved for this also - only 100000THB but this is usually a free service. We had stayed at 3 other 4* properties and not experienced these prices.
Comment from Hotel Management
Oct 26, 2016 by iva, Hotel Management
Dear Mrs. Karen,
Warmest Greetings from Patra Jasa Bali Resort & Villas
Thank you for posting your comment on Expedia.com due to your experience with us. We do apologize for any inconvenience may be encountered during your stay. Concerning to the drink price, we put the price which is worth with the service and equal with other five star hotel in Bali.
Once again thanks a lot, we are looking forward to welcome you back with our hospitality.
With best regards,
Public Relations Manager