Ratings based on 181 Verified Reviews

4.1 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Western Australia

Traditional but near the airport

Posted Jul 12, 2017
Pros: Traditional food, great buffet breakfast
Location: 10-20 minutes from the airport with beach, great pool and that traditional Balinese feel.
We wanted somewhere with a Bali feel near the airport. This was perfect. With 24hr room service we coukd get a meal when we arrived in the middle of the night and a fantastic buffet breakfast was included before the next leg of our journey.
Comment from Hotel Management
Jul 17, 2017 by iva, Hotel Management
Dear Valued Reviewer, Warmest Greetings from The Patra Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We are more than happy to hear that you had a great time with us. We are delighted to share this comment to all the members of the hotel as the complimentary as well as to encourage us in giving the best service to our guests. Once again thanks a lot, we are looking forward to welcome you back with our hospitality. With best regards, Iva Choriati Public Relations Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 11, 2017 on Hotels
3 out of 5
by Senthilkumar

Posted Apr 25, 2017 on Hotels
Not bad.Okay.
Comment from Hotel Management
Apr 28, 2017 by iva, Hotel Management
Dear Mr. Senthilkumar, Warmest Greetings from The Patra Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We valued your feedback to encourage us in giving the best service to our guests. Once again thanks a lot, we are looking forward to welcome you back with our hospitality. With best regards, Iva Choriati Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

love it ,

Posted Apr 11, 2017
Pros: the location and the spacious grounds
Cons: the up keeping
love the hotel , stay here numerous times , just needs a bit of money spent on maintenence
Comment from Hotel Management
Apr 17, 2017 by iva, Hotel Management
Dear Valued Reviewer, Warmest Greetings from The Patra Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We are more than happy to hear that you had a great time with us. We value your feedback to encourage us in improving our quality of service. Once again thanks a lot, we are looking forward to welcome you back with our hospitality. With best regards, Iva Choriati Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Amazing Staff, Beautiful Resort, Perfect Stay!

Posted Apr 9, 2017
Pros: Amazing Staff, Beautiful Resort. The room is quiet and very spacious. Great Air Conditioning.
Cons: Nothing. Another perfect stay, thank you!
Location: Great location, close to the airport flying into Kuta and a lovely walk into the main street of Kuta along the beach, in front of the resorts.
Amazing Staff, Beautiful Resort, Perfect Stay! This is our third stay in this beautiful resort, this time for my birthday. The staff are so lovely, friendly and accommodating. I could not recommend this resort highly enough. This is defiantly the place to stay while visiting Bali. The room is quiet and very spacious. Thank you kindly for the free upgrade you gave us for my birthday, we will be back!
Comment from Hotel Management
Apr 11, 2017 by iva, Hotel Management
Dear Mrs. Sarah, Warmest Greetings from The Patra Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We are more than happy to hear that you had a great time with us. We will share this fabulous comment to all the members of the hotel as the complimentary as well as to encourage us in giving the best service to our guests. Once again thanks a lot, we are looking forward to welcome you back with our hospitality. With best regards, Iva Choriati Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Serene

Posted Apr 3, 2017
Staff exceptional. Any need we had promptly fulfilled. Beds so very comfortable. Breakfast varied and delicious. Only downside was tour we booked to see sites. He just quickly drove by things and pointed to them. In 9 hours we only stopped 3 times. However it is my understanding these tour people are a separate entity from the hotel.
Comment from Hotel Management
Apr 11, 2017 by iva, Hotel Management
Dear Mrs. Serene, Warmest Greetings from The Patra Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We are more than happy to hear that you had a marvelous time with us. We are delighted to share this fabulous comment to all the members of the hotel as the complimentary as well as to encourage us in giving the best service to our guests. Once again thanks a lot, we are looking forward to welcoming you back with our hospitality. With best regards, Iva Choriati Public Relations Manager
4 out of 5
by SHIRAZ

Great Resort, Close to airport

Posted Feb 4, 2017 on Hotels
Patra Jasa was a great find. Located within less than 15 minutes drive from the airport. The resort is well maintained & people working here are well trained & behaved. The resort is next to the beach & sitting by the beach every morning to have breakfast was really great. I am very picky about food but couldn't find anything to complain about the breakfast except for the coffee which was not american standard. Apart from this minor issue, everything else on the breakfast menu was great. The resort has a spa with Jacuzzi but I was really surprised to see the Jacuzzi was freezing cold rather than hot. I paid to use to the Jacuzzi without knowing this fact & felt somewhat cheated since people at the spa didn't even care about my concern. Overall, I will not hesitate to stay here in future & will recommend Patra Jasa to others.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Dear Mr. Shiraz, Warmest Greetings from The Patra Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We do apologize for any inconvenience may encounter during your stay. Concerning to the Spa Staff, we would increase our intensity in coordinating to the Tenant to be more concerned on the guest's satisfaction. Once again thanks a lot, we are looking forward to welcome you back with the better service. With best regards, Iva Choriati Public Relations Manager
3 out of 5
by A verified traveler from Perth

The view has what bought us back here many times

Posted Jan 26, 2017
Pros: the location and surroundings
Cons: THE ROOMS
Location: Great Location nice walk into Kuta Beach Market
This was our last stay here after many times the surroundings are beautiful but it really needs RENOVATING . We heard they are going to do up the Lobby when the ROOMS are in desperate need of renovations.. We searched around the same area and can get a Brand New Resort for the same price if not Cheaper...You could perhaps keep the Chinese people with each other at the Resort as they are Rude dont Mingle with Western people and are so Loud and Noisy when your trying to have a Relaxing Holiday.
Comment from Hotel Management
Feb 1, 2017 by iva, Hotel Management
Dear Valued Reviewer, Warmest Greetings from The Patra Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We do apologize for any inconvenience may encounter during your stay. We do understand that renovation is the major issue for us thus, currently we do refurbishment gradually starting from the Deluxe Room. Once again thanks a lot, we are looking forward to welcome you back with our hospitality. With best regards, Iva Choriati Public Relations Manager
4 out of 5
by NOPPORN

This traveler left a rating score only Posted Dec 22, 2016 on Hotels
5 out of 5
by A verified traveler

Amazing hotel

Posted Dec 18, 2016 on Hotels
Brilliant hotel with all you could ask for
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Valued Reviewer, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We are happy to hear that you had a great time with us. We value your feedback to encourage us in giving the best service to our guests. Once again thanks a lot, we are looking forward to welcome you back with our hospitality. With best regards, Iva Choriati Public Relations Manager