Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from dordrecht

mooi tropisch resort hotel aan schitterend strand

Posted Aug 11, 2016
Pros: lokatie , tropische tuin en prachtige kamer
Cons: restaurant vlakbij zee , sfeervoller en levendiger maken zoals Bali Garden Beach Restaurant
Location: prachtige stuk strand en zee , waar je via wandelpad ca 15 min lopen naar Discovery mall loopt.. Fietsverhuur aanwezig Waterbompark voor kids leuk
Wat mij betreft ligt , dit hotel aan het mooiste stukje strand van Tuban en Kuta. Gelegen in een mooie tropische tuin waar villas en gebouwen ( met tradioneel rieten daken) ruim verspreid zijn . Geboekt vanwege ligging en groot zwembad, bleek onze kamer een grote, aangename verrassing. We kregen gratis een upgrade naar een deluxe suite van wel 70 m2. Mooi ingericht met donker houten vloeren. Dit moet ik even vermelden, in de badkamer 2 flesjes mineraal water en in de woonkamer 2 flessen van 1000 ml bij het waterkoker. Wat een uitstekende service. Ook gebruik gemaakt van laundry service, deze was snel en goed, Het ontbijt buffet vonden we ook uitgebreid genoeg. Hier komen we zeker terug.
5 out of 5
by A verified traveler from New Zealand

Nice, spacious, quiet

Posted Aug 7, 2016
Relaxing, nice beach front resort. We were upgraded to a suite which was great. Only negatives mosquitos in the room - found out we should have asked for an electric mosquito repelled. Also no pool towels available when we checked on at 5pm. Told none till tomorrow and not enough sun loungers.
Comment from Hotel Management
Aug 25, 2016 by iva, Hotel Management
Dear Valued Reviewer, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We do apologize for any inconvenience may encounter during your stay with us. Concerning to the pool towel, there was a trouble in our Laundry so that it was a bit late to supply towels to our guests. We valued your feedback to encourage us in giving better service to our guests. Once again thanks a lot, we are looking forward to welcome you back with the better service. With best regards, Iva Choriati Public Relations Manager
4 out of 5
by Patricia from Santa Barbara,CA

A pool unlike any other

Posted May 14, 2016 on Hotels
My last few days after 2 months in Bali. It was close to the airport. I was done with shopping so I didn't care to leave the hotel. I was there for the magnificent pool and beachside. You can hear the waves hitting the beach from the pool. Nice breezes unlike anywhere else I found in Bali. Great retreat spot. Japanese restaurant was fantastic. You can actually order from the downstairs restaurant that sits by the pool and beach view. Amazing staff.
Comment from Hotel Management
Jul 23, 2016
Dear Ms. Patricia, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We valued your feedback as the complimentary and encourage us in giving the best service to our Guests. Last but not least, we are looking forward to welcome you back to stay in our Hotel. With best regards, Iva Choriati Public Relations Manager
4 out of 5
by Eduardo

Ótimo para relaxar

Posted May 14, 2016 on Hotels
Descanso e relax
Comment from Hotel Management
Jul 23, 2016
Dear Mr. Eduardo, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We very much appreciate for the feedback given. We will pass this comment to all the members of the hotel as the complimentary. Once again thanks a lot, we can't wait to welcome you in the future. With best regards, Iva Choriati Public Relations Manager
5 out of 5
by Eduardo

Ótimo para descansar

Posted May 9, 2016 on Hotels
Exelente piscina onde passamos o dia todo. Lugar maravilhoso.
Comment from Hotel Management
Jul 23, 2016
Dear Mr. Eduardo, We are happy to hear that you have a great time with us at the Pool. Hope you have a wonderful stay with us. Looking forward to welcome you back to stay in our Hotel. With best regards, Iva Choriati Public Relations Manager
3 out of 5
by A verified traveler

praktisch und ziemlich schön

Posted May 9, 2016 on Hotels
Die Poolarea ist schön. Essen reichhaltig aber nicht bio.nicht so oekologisch. Tipp: Mehr Wert auf Umwelt legen. Qualität des Essens.
Comment from Hotel Management
by iva, Hotel Management
Dear Valued Reviewer, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We valued your feedback to encourage us in giving the best service to our Guests. Once again thanks a lot, we can't wait to welcome you back to our Hotel. With best regards, Iva Choriati Public Relations Manager
3 out of 5
by A verified traveler from 栃木県

空港に近いホテル

Posted May 8, 2016
Pros: お部屋の造り
Cons: 朝食のビュフェ、せめてコーヒーくらいはテーブルに運んで欲しかったです。
Location: ロケーションは最高でした。
空港に近いし、お庭もお部屋もとても贅沢な造りで優雅な気持ちになりました。 ただ、朝食のビュフェが品数も少ないし、味も美味しくなかったのが残念でした。
Comment from Hotel Management
May 24, 2016 by iva, Hotel Management
Dear Valued Reviewer, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We do apologize for any inconvenience may encounter you. We will share this comment to the Department concern for follow up. Once again thanks a lot, we can't wait for you to return to our Hotel. With best regards, Iva Choriati Public Relations Manager
4 out of 5
by A verified traveler

Posted May 8, 2016 on Hotels
Wi-Fiがすぐ切れること、部屋に蟻がたくさん出たきと、以外は良かったです。空港からは車で5分とかからないので、帰国時にはまた利用したいと思います。
Comment from Hotel Management
by iva, Hotel Management
Dear Valued Reviewer, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We do apologize for any inconvenience may encounter during your stay with us. We valued your feedback to encourage us in always giving the best service to our Guests. Once again thanks a lot, we can't wait to welcome you back to our hotel. With best regards, Iva Choriati Public Relations Manager
5 out of 5
by Eduardo

Muito bom para se desligar!

Posted May 8, 2016 on Hotels
Muito bom, só os quartos ficam muito longe da piscina e do café da manhã, mas o lugar é londo.
Comment from Hotel Management
by iva, Hotel Management
Dear Mr. Eduardo, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. If you mind of walking to reach the Lobby for its distance, you may order buggy service by contacting our staff. Once again thanks a lot, we can't wait to welcome you back to stay in our Hotel. With best regards, Iva Choriati Public Relations Manager
4 out of 5
by A verified traveler

Nice quiet hotel with friendly staff

Posted May 8, 2016
Pros: - Very professional and friendly staff members - Beautiful large pool by the beach - Free breakfast buffet
Cons: - Cleanliness could be improved (e.g. bathroom had some dirt and hairs from previous hotel guests)
Location: Though it's close to the airport, it's still very quiet at the resort
I enjoyed my stay at this resort and would return again, the staff members were very courteous and the overall experience was quite pleasant. For guests who'd like to access the pool or lobby often, I recommend booking a room close to the lobby / pool area, as the hotel property is very big (and easy to get lost in, if you don't have a map).
Comment from Hotel Management
May 29, 2016 by iva, Hotel Management
Dear Valued Reviewer, Warmest Greetings from Patra Jasa Bali Resort & Villas Thank you for posting your comment on Expedia.com due to your experience with us. We do apologize for any inconvenience may encounter during your stay with us. We will pass this comment to the Department concerned to improve the quality of the cleanliness. Once again thanks a lot, we can't wait to welcome you back to stay in our Hotel.