Ratings based on 55 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2018
Convenient, clean, close to many areas and the park. Breakfast buffet wasn't much but great other than that!
Comment from Hotel Management
Apr 25, 2018 by Courtyard by Marriott Kuwait, Hotel Management
Dear Anonymous, Thank you for taking the time to review Courtyard by Marriott Kuwait City Hotel. It is a pleasure to learn that you enjoyed your stay. We appreciate your positive feedback about the location of the hotel. Your comments about the breakfast buffet is noted, I would like to inform you that our complimentary breakfast buffet it among the well-received services by our guests. However, your comment is shared with the Chef for further improvements. We hope to welcome you again. Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait
3 out of 5
by A verified traveler

Great service, be careful of room selection.

Posted Feb 21, 2018 on Hotels
I was firstly put in a room where anyone walking from the swimming pool could look directly in my room from less than a meter away. The windows were not even tinted. I couldn't even get changed without people being able to see me. I requested a room change and this was dealt with swiftly, the service was great. I am just shocked a room like this even exists in a Marriott, let alone that I paid extra for a business room. If the hotel was full I would of requested a refund on the spot and moved hotels.
Comment from Hotel Management
Apr 3, 2018 by Management Courtyard by Marriott Kuwait, Hotel Management
Dear Philip, Thank you for taking the time to write this review. We are happy that you like the services provided. It is disappointing to learn that the room was not up to your expectation and caused inconvenience to you. Your comments about the tint of the window is noted and will be shared with the concerned department. It is never our intent to disappoint our guests or deliver anything less than the best service. We hope to welcome you again. Best Regards George Aoun Cluster General Manager Marriott Hotels Kuwait
4 out of 5
by Jassim

Posted Jan 1, 2018 on Hotels
It was great and hope to visit again
Comment from Hotel Management
Jan 7, 2018 by Courtyard by Marriott Kuwait Hotel, Hotel Management
Dear Jassim , Thank you for sharing your review following your recent stay at the Courtyard by Marriott Kuwait hotel. It is a pleasure to learn that your overall stay was great. We hope to welcome you again Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait
4 out of 5
by A verified traveler

Posted Nov 22, 2017 on Hotels
Comment from Hotel Management
Nov 26, 2017
Dear Valued Guest, Thank you for taking the time to rate our hotel. We hope your stay with Courtyard by Marriott Kuwait Hotel was memorable. We hope to welcome you again. Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait
2 out of 5
by A verified traveler

Quite poor

Posted Nov 13, 2017
The most basic hotel room at a premium price. The hotel is quite old. Horrible breakfast buffet. How can you get an omelette wrong!!!!
Comment from Hotel Management
Nov 26, 2017 by Courtyard Management Kuwait , Hotel Management
Dear Valued Guest, Thank you for taking the time to write this review. We highly regret the inconvenience caused due to our short coming of the services at the breakfast buffet, please be informed that we have shared your comments with the concerned department for necessary actions. We would like to inform you that the rates are set as per the market price for similar category hotels in Kuwait. We are happy to inform you that the hotel is undergoing a soft refurbishment and we hope our guests will enjoy the new changes. We hope to welcome you again. Best Regards George Aoun Cluster General Manager Marriott Hotels Kuwait
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2017
I loved this place and would always come back. Very recommended for families and business travelers.
Comment from Hotel Management
Nov 2, 2017 by Courtyard by Marriott Kuwait, Hotel Management
Dear Valued Guest, Thank you for taking the time to write this review and the word of recommendation. We are happy to know your stay was nice and you enjoyed it. We hope to welcome you again. Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait
5 out of 5
Recommended
for Everyone
by A verified traveler from Khobar, Saudi Arabia

Posted Oct 26, 2017
Hotel is located in an excellent area and connected to a shopping mall. Rooms are spacious and clean.
Comment from Hotel Management
Nov 2, 2017 by Courtyard by Marriott Kuwait Hotel, Hotel Management
Dear Haitham, Greetings from Courtyard by Marriott Kuwait City Hotel. We are delighted to know that you enjoyed the spacious and clean room. Thank you for appreciating the location of the hotel and the direct access to Arraya Shopping center, as that is among our best features. We hope to welcome you again. Best Regards George Aoun Cluster General Manager Marriott Hotels Kuwait
4 out of 5
by Amit

Good option

Posted Aug 9, 2017 on Hotels
i have stayed at this hotel many times. Check in was good, room is decent size, good bathroom, good bed. However, when I walked into the room it was set at 4C - it was so cold, that i could see my breath. It was late and I was too tired to change room, so I turned up the heating to full blast and then after about 30 mins, the room temperature normalised. Crazy given that it was 40-50C outside. Aside from this it was a pleasant stay. Breakfast is excellent and WIFI is good. One of the phones in my room was not working and I would prefer more English speaking channels on the TV. All in all, this is a good option for someone wanting to stay in this area.
Comment from Hotel Management
Aug 21, 2017
Dear Amit, Thank you for taking the time to review your stay and for choosing Courtyard by Marriott Kuwait City Hotel. We really appreciate your feedback concerning the many positive elements of your stay, especially the check-in procedure, room and the amenities, the breakfast and the complimentary WIFI. We would like to apologize for the inconvenience caused to you, because of the room temperature and for the lack of English channels on the TV. Please be informed that we have passed your comments to the concern department for the necessary actions to be taken. We hope to welcome you again, Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait
4 out of 5
by Cyril

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017
Dear Valued Guest, Thank you for taking the time to review your stay. We are happy to receive your positive feedback and hope to welcome you again soon. Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Best hotel in Kuwait so far!

Posted Apr 11, 2017
Pros: Design and location
Location: This hotel is almost at the heart of the great places that every visitor goes to. The shops nearby are more than enogh to enjoy a peaceful shopping.
My family and I enjoyed three amazing nights at this beautifully designed hotel. The rooms were clean and comfy and the breakfast buffet was well selected and filled with healthy food that we enjoyed the most compared to the common buffet in every other hotel. The hotel is located at a shopping center which was very convenient for our arrival and departure. Moreover, the hotel is almost a 15 minutes deive from every major attraction in Kuwait city which is a big plus to any visitor. We stayed at more expensive hotels located directly at the beach and we did not enjoy them as much as we loved this place so we will definately be back very soon.
Comment from Hotel Management
Aug 6, 2017 by Cluster General Manager, Hotel Management
Dear Mhnajjar, Greetings from Courtyard by Marriott Kuwait City Hotel. Thank you for sharing you review with us. We really appreciate your kind feedback about the spacious and clean rooms and the selection of the breakfast buffet’s. The location of the hotel is one of our highlights and we are happy you liked it. Our guests’ satisfaction is our top priority, and we make every effort possible to ensure that all your expectations are exceeded. Thank you once again for your wonderful feedback and we look forward to welcoming you back soon. Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait