Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Adrian from Hereford

Not great for the price

Posted May 21, 2016 on Hotels
Good location in Salmiya and close to shopping and restaurants. Around 8KD by taxi from the Airport. Small entrance and reception on 3rd floor. Disappointing that non-smoking rooms not available, so had to put up with a slightly smelly room for two days. Room very small and reminiscent of a UK Travelodge - so not particularly luxurious or well equipped. Tea & coffee facilities and bathroom soaps etc stuck to the wall in a dispenser etc... Otherwise OK for a very short stay. Breakfast limited and the usual minimum ME hotel fare. Probably will try another hotel next time.
Comment from Hotel Management
Jun 4, 2016 by Bruno, Hotel Management
Dear Mr.Adrian Thank you for your feedback on Expedia online survey , firstly I do apologize for the non smoking room unavailability on your arrival 65% of our rooms are non smoking and all were occupied on your arrival, we have taken the necessary steps to increase our non smoking rooms in our property .with regards to the size of the rooms and the bath room amenities, as you may aware ibis is a standardized budget hotel with limited amenities, average size of the room is 19 sq, Looking forward seeing you in near future Rifad Ramjan Rooms Division Manager
4 out of 5
by A verified traveler

Great location but horrible room smell

Posted May 2, 2016 on Hotels
The room smells horrible (smoking smell) and the bed was small for a couple
Comment from Hotel Management
Jun 4, 2016 by Bruno, Hotel Management
Dear Valued Guest Thank you for taking the time to tell us about your experience at the ibis Koweit City Salmiyah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rifad Ramjan Rooms Division Manager
3 out of 5
by Abdullah

Posted May 2, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Bruno, Hotel Management
Dear Mr.Abdullah Thank you so much for your efforts to post a review on Expedia online survey website. Your feedback and comments are very appreciated. We all look forward welcoming you again in near future. Sincerely Eric Seso General Manager
4 out of 5
by Fredrik from Stockholm

Good hotel - though a small room at my stay

Posted May 2, 2016 on Hotels
Good hotel in all aspects, only "but" that the room was a bit small and narrow.
Comment from Hotel Management
Jun 4, 2016 by Bruno, Hotel Management
Dear Mr.Fedrick Thank you so much for your efforts to post a review on Booking.com website. Your feedback and comments are very appreciated. Kindly note that ibis got different room type where you will find spacious rooms and suites. We all look forward welcoming you again in near future. Sincerely Eric Seso General Manager
4 out of 5
by ali from السعودية

Posted Apr 24, 2016 on Hotels
جيده الا ان السعر مقابل حجم الغرف مرتفع
Comment from Hotel Management
Dear Mr.Ali Thank you so much for your efforts to post a review on Expedia. Your feedback and comments are very appreciated. at ibis we aim for the best value for money and We do offer promotional rates which always available in all our booking sources at the same time we do have different size of the rooms available which you may check on our website. Once again thank you for your feedback and looking forward to seeing you in near future Sincerely Rifad Ramjan Rooms Division Manager
4 out of 5
by A verified traveler from Doha, Qatar

Close to beach, hotels and mall

Posted Apr 21, 2016
Pros: Proximity to beach and mall
Cons: I could not get my hotel points as I booked through Expedia! This is unfortunate for Expedia as next time I will book directly with the hotel!
Location: Small souqs and shops are very close, a 10-minute walk to the beautiful Marina Mall. Beach is just a block away. Many restaurants nearby.
I booked the hotel online so it didn't take long for check in. We arranged an airport shuttle through the hotel, which was excellent as the driver took us right up to the third floor where reception was located (otherwise, we wouldn't have known where to find reception!) The location is excellent as it's close to many shops, Marina Mall, and a very short walk to the beach where you can walk along the water or even swim at the public beach area. Breakfast buffet was very good with lots of options. Pleased with our choice of hotels for our weekend stay in Kuwait.
Comment from Hotel Management
Jun 10, 2016 by Rifad , Hotel Management
Dear Valued Guest, Thank you so much for your efforts to post a review on Expedia website. Your feedback and comments are very appreciated. We all look forward welcoming you again in near future. Sincerely Rifad Ramjan Rooms Division Manager
3 out of 5
by ANGEL

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
4 out of 5
by ahmad

Posted Apr 8, 2016 on Hotels
Comment from Hotel Management
by Bruno, Hotel Management
Dear Mr.Ahmed Thank you for your rating on Expedia, Looking forward to welcome you back in near future Sincerely Rifad Ramajan Rooms Division Manager
4 out of 5
by Jot from Dubai

Rapporto Qualità/prezzo non ottimo

Posted Mar 28, 2016 on Hotels
Hotel tipico standard Ibis, stanze piccole, con finestre ben sigillate. Zona carina. per lo stesso prezzo che avevo pagato (115€/notte senza colazione) avrei potuto optare per un Holiday Inn!
Comment from Hotel Management
Dear Guest, Thank you so much for your efforts to post a review on Expedia website. Your feedback and comments are very appreciated. We all look forward welcoming you again in near future. Sincerely Rifad Ramjan Rooms Division Manager
4 out of 5
by A verified traveler

Posted Mar 27, 2016 on Hotels
Comment from Hotel Management
Dear Guest, Thank you so much for your efforts to post a review on Expedia website. Your feedback and comments are very appreciated. We all look forward welcoming you again in near future. Sincerely Rifad Ramjan Rooms Division Manager