1. I booked three rooms in the new year of 2016 and i requested Non-Smoking rooms three rooms to be in the same floor but they provide us one only.
2. They did not clean our rooms for two nights continuously.
3. The toilet was very smiley.
4. Internet connection one of the best.
5. Cost of Rooms is high according to what you will get.
Next time i will search for another hotel instead of this.
Comment from Hotel Management
Jun 11, 2016 by Mohamed , Hotel Management
Dear Valuable Guest ,
Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.