The hotel is VERY hard to find (they changed the hotel name several times recently). Neither the GPS nor the local taxi drivers had an easy time finding the location.
When we reached there the management treated us poorly and refused to correct a booking mistake (not made by us). I made the reservation for myself and my husband through Expedia, but the paperwork sent to the hotel listed "1 guest." The hotel staff refused to let me stay with my husband and said that I could not even purchase another room because they were full!
The ultimatum was "one of you can stay here or find another hotel." They did not even recommend another hotel or help us in our search. My husband and I ended up searching for another place to stay that night. I am disputing this purchase and would NOT recommend this hotel to anyone ever.
Comment from Hotel Management
Jan 3, 2015 by Ahmed Samir, Hotel Management
We are remorse that your experience with us was not a pleasant one. In deed hotel could have been flexible with number of persons if marriage certificate was presented upon check in, but unfortunately it was not, which it does not meet with state of Kuwait requirements. We will be more than delighted to host you again if all certificates needed are provided.