Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Ibrahim

This traveler left a rating score only Posted Mar 26, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent staff

Posted Mar 24, 2015 on Hotels
The staff at the hotel from reception, to concierge, restaurants room service everyone was very professional, friendly and overall excellent! Extremely kind and caring!!! The hotel 's location was for us the only ( big) let down! Something that unfortunately can t be changed or improved by the fantastic people that work at the Movempick Thank you for making our stay so nice!
5 out of 5
Recommended
for Business Travelers
by james from Liverpool

Superb staff and service

Posted Mar 9, 2015 on Hotels
The hotel itself wasn't the best as it was fairly dated and could do with a refurb. But the hotel staff and service was second to none - they took their time to greet you by name whether it was at the desk or when calling on the telephone for any services. Would definitely use again for business!
4 out of 5
Recommended
for Couples
by Abdulaziz from kuwait

Peace and calm hotel

Posted Jan 5, 2015 on Hotels
nice stay, will book it again
Comment from Hotel Management
Mar 14, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for taking the time to share your experience at our Hotel Our team was really pleased to read your positive feedback about the facilities and service Receiving such wonderful comment means a lot for us, this will drive us to keep doing our best and improve our quality of service. I look forward to have the pleasure of once again welcoming you to our Hotel in the near future. Sincerely yours,
Comment from Hotel Management
Mar 14, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for taking the time to share your experience at our Hotel Our team was really pleased to read your positive feedback about the facilities and service Receiving such wonderful comment means a lot for us, this will drive us to keep doing our best and improve our quality of service. I look forward to have the pleasure of once again welcoming you to our Hotel in the near future. Sincerely yours,
5 out of 5
Recommended
for Business Travelers
by A verified traveler from tokyo

スタッフ、マネージャー、ともに最高のサービスを提供してくれます

Posted Dec 19, 2014
Pros: ロケーションとビジネスユース時のサービス。
Cons: ホテルへメールを出した時に、フロントに本当に届いているか良くわかりません。
ビジネスに使用しましたが、急な対応にも全て快く応えてくれて、おすすめできます。海外でスピード感を持ってサービスしてくれるところはあまり聞いたことがありませんので、特にビジネスユースに推薦できます。
Comment from Hotel Management
Jun 27, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. . Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very friendly and helpful staff

Posted Dec 7, 2014
There was a problem with the room I booked when I complained I was upgraded to bigger and better one, they even got me a cake on my birthday as a surprise, that was amazing thing to do. Thank you Breakfast is great lots of variety The only thing I didn't like May be the location which was a bit far from centre of the city.
Comment from Hotel Management
Jun 13, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
Comment from Hotel Management
Jun 13, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good people with lots of genuine care

Posted Nov 27, 2014
Pros: The people and free wifi everywhere.
Cons: Restaurants
My positive surprise with this hotel started when I received an email notifying me of the free airport pickup. This was followed up by another pleasant surprise of in car wifi during the ride to the hotel. Andre at the reception was another amazing character. Although my dining experience could be better, my three day stay was very pleasant and I would use this hotel again.
Comment from Hotel Management
Jun 13, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
Comment from Hotel Management
Jun 13, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
4 out of 5
Recommended
for Business Travelers
by A verified traveler from T

スタッフのサービスがとても良い。

Posted Oct 30, 2014
Pros: ロケーション
Cons: カタログなど用意してくだるといいです(トランスポーテーションサービス手配車など)
Location: アベニューモール
スタッフのサービスが非常に良く、あらゆるリクエストの応えてくれます。顧客対応のある出張者の方におすすめできます。
Comment from Hotel Management
May 9, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review on TripAdvisor. We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
Comment from Hotel Management
May 9, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review on TripAdvisor. We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent people

Posted Oct 8, 2014
Excellent people Excellent people excellent service
Comment from Hotel Management
May 2, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
Comment from Hotel Management
May 2, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
5 out of 5
Recommended
for Couples
by A verified traveler

kuwait on $500 a day.

Posted Oct 6, 2014 on Hotels
Room was clean, service was excellent. A little expensive, would have enjoyed a larger bathtub. Overall it was a nice experience.
Comment from Hotel Management
Jan 3, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
Comment from Hotel Management
Jan 3, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon