Ratings based on 140 Verified Reviews

4.0 out of 5
73% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Friendly staff

Posted Jan 16, 2018
Nice hotel and very friendly staff but it's located almost inside the port.
3 out of 5
by A verified traveler

Nice hotel overall

Posted Jan 15, 2018
The staff were very pleasant and helpful during my stay. I would say rooms were nice and spacious. However the location means sometimes there’s just a weird smell kind of like fish but didn’t overly bother me. The rooms aren’t as sound proof as on the weekend I can hear early wake up calls or people/kids in the hallway. Overall it was pleasant a nice hotel secure and pleasant staff. I was a bit disappointed I couldn’t let my female friend use my toilet as they won’t allow you in a room without a marriage certificate lol
4 out of 5
by A verified traveler

Hotel place

Posted Jan 6, 2018
First of all, You can’t bring food from out side , like you cant order food and you have to eat by their restaurant , I did not like that. Second , The hotel os next to the ocean and it has some ocean smell . Third, The staff are are nice and helpful.
Comment from Hotel Management
Jan 9, 2018 by General Manager, Hotel Management
Thank you for taking the time to let us know about your stay , and we appreciate your valuable feedback . Looking forward to host you again in our hotel. Best Regards.
2 out of 5
by A verified traveler

Posted Nov 4, 2017
Very dated hotel. Needs investment. Bathrooms are from the 1970s.
Comment from Hotel Management
Dec 3, 2017 by General Manager, Hotel Management
Thank you for taking the time to let us know about your stay, and we appreciate your feedback. Best Regards.
2 out of 5
by A verified traveler from Kuwait

Sewage plant next door to the hotel?

Posted Oct 16, 2017
Cons: Move the hotel away from the sewage plant or vice versa.
The sewage smell from the plant nearby is too strong to ignore.
Comment from Hotel Management
Dec 5, 2017 by General Manager, Hotel Management
Thank you for your valuable feedback. Best Regards.
2 out of 5
by A verified traveler

This hotel is next to a sewage plant.

Posted Oct 15, 2017
This hotel smells really, really bad inside and out. It sits right next to a sewage plant. I couldn’t believe how bad the stench was. The staff was nice, but I will not be returning.
Comment from Hotel Management
Dec 3, 2017 by General Manager , Hotel Management
Thank you for your kind feedback, and we look forward to host you again in our hotel. Best Regards.
4 out of 5
by Bruce

Posted Jul 30, 2017 on Hotels
Friendly staff and comfortable clean rooms. Nice pool & good breakfast. The hotel is located close to the port area so quite industrial nearby with road construction, but just a short 5-10min drive from city center and there was no problems with noise. For the price this was a good hotel.
Comment from Hotel Management
Jan 9, 2018 by General Manager, Hotel Management
Thank you for taking the time to let us know about your stay, and we appreciate your positive feedback with our apologies for the delay in responding . WE look forward to host you again . Best Regards.
4 out of 5
by Sumeet

Posted Jun 22, 2017 on Hotels
Comment from Hotel Management
Jan 9, 2018 by General Manager, Hotel Management
Thank you for taking the time to let us know about your stay, with our apologies for the delay in responding . WE look forward to host you again . Best Regards.
5 out of 5
by gordon

Staff first class

Posted May 2, 2017 on Hotels
The staff were excellent, very friendly and very helpful.
Comment from Hotel Management
Jan 9, 2018 by General Manager, Hotel Management
Thank you for taking the time to let us know about your stay, and we appreciate your positive feedback with our apologies for the delay in responding . WE look forward to host you again . Best Regards.
1 out of 5
by A verified traveler from KW

Bad hotel close to nowhere

Posted Apr 30, 2017
The food quality is very poor as we ordered our lunch and dinner in the room. Also we needed Panadol, surprisingly it is unavailable and the reception staff says "we are not a pharmacy" so we had to drive to Shuwaikh to get one. Also the room was dirty