Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Sep 24, 2016
Pros: Good central location. Friendly, helpful staff. Large rooms. Good wellness facility with very good massage, but fitness room could be larger.
Cons: The shower screen didn't not attach to the rim of the bathtub and therefore flooded the bathroom floor each time the shower was used. better hairdryer
We enjoyed our stay and found the hotel well located for exploring Rijeka. The wellness facility offered good treatments, a sauna and steam room. The staff was very forendly and helpful. Rooms were spacious, clean and well appointed. It was also close to the ferry port. We enjoyed our brief stay at the hotel and in Rijeka.
5 out of 5
by Pavels

Posted Jun 10, 2016 on Hotels
Good hotel. But be vigilant - check in from 14:00, not earlier.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 7, 2016 on Hotels
4 out of 5
by Michael from Glenwood, NM

Good choice in city center

Posted Jun 6, 2016 on Hotels
4 days for business. Right in city center, good location. Decent value for cost, good breakfast, nice people. Good for business trips to Rijeka.
5 out of 5
by Michael

Great Place

Posted May 11, 2016 on Hotels
A very nice luxury room. Very nice bed. Large bathroom. A/C was able to be turned on (unlike most other hotels at this time of year) Elevator quick. Parking space free and right on hotel drive. Fast wifi. Awesome breakfast (prosecco and smoked salmon) Great dinner too, with a great waiter. 5 minute walk to harbor, 5 more to old town.
2 out of 5
by Dennis from UAE

Tired hotel I good location

Posted Nov 9, 2015 on Hotels
staff was friendly and helpful and the room was clean But getting to the hotel even with a GPS was difficult parking was less than assured as I found out, the rooms need some refurbishing(the bedspread was town and tattered) and breakfast was below standard
Comment from Hotel Management
Jan 23, 2016 by Marina Rogovic, Hotel Management
Dear guest, Thank you for choosing our Grand hotel Bonavia during your stay in Rijeka. We use this opportunity to inform you that we take the impressions of our guests very seriously in order to always be able to truly fulfill all the expectations. Furthermore, through this opportunity we send our sincere apologies due to the situation with the bedspread. All the needed measures will be taken in order to prevent the recurrence of such situations in the future. In the hope that we will have the pleasure to welcome you again we send our best regards, Grand hotel Bonavia, Marina Rogovic, GM
4 out of 5
by Radmil from Tampa, FL

Posted Oct 23, 2015 on Hotels
This is hotel we use for the time we need to stay in Rijeka proper. it is nice older hotel centrally located. The room was nice and large. Very clean, but carpets could use definite replacement. Overall a nice place to stay but quite overpriced.
Comment from Hotel Management
Jan 2, 2016 by Marina Rogovic, Hotel Management
Dear guest, Thank you for choosing our hotel for your stay in Rijeka. We use this opportunity to inform you that we take the impressions of our guests very seriously in order to always be able to truly fulfil all the expectations. Furthermore, through this opportunity we send our sincere apologies due the situation with a dirty carpet. All the needed measures are already been taken in order to prevent such problems in the future. In the hope that we will have the pleasure to welcome you again we send our best regards. Grand hotel Bonavia, Marina Rogovic GM
5 out of 5
by Paul from Ebikon

ideales Stadthotel

Posted Oct 13, 2015 on Hotels
Etwas knifflige Zufehrt wegen der Lage direkt an der Fussgängerzone. Dennoch Parkplatz direkt vor dem Hotel dank einer Absperrung. Grosses, sauberes Zimmer, freundliche Reception. Die 4 Sterne sind zutreffend.
Comment from Hotel Management
Jan 2, 2016 by Marina Rogovic, Hotel Management
Sehr geehrter Gast, Wir bedanken uns, dass Sie sich die Zeit genommen haben um Ihren Kommentar mit uns zu teilen. Besonders freut es uns, dass Sie das Grand Hotel Bonavia für Ihren Aufenthalt in Rijeka gewählt haben. Es freut uns auch, dass wir Ihre Erwartungen vollkommen erfüllt haben. Wir freuen uns darauf, Sie wieder im Grand Hotel Bonavia begrüßen zu dürfen und senden Ihnen herzliche Grüße. Grand Hotel Bonavia, Marina Rogovic, GM
4 out of 5
by A verified traveler

Leider schmutziges Bad,

Posted Oct 5, 2015
Am Badezimmerfußboden war noch die Duschpfütze vom Vorgänger, diese war auch noch am 2 & 3 Tag da !
Comment from Hotel Management
Nov 2, 2015 by Marina Rogovic, Hotel Management
Sehr geehrter Gast, Wir bedanken uns, dass Sie das Grand Hotel Bonavia für Ihren Aufenthalt in Rijeka gewählt haben. Wir möchten uns aufrichtig bei Ihnen für das Problem im Badezimmer entschuldigen. Wir nehmen die Kommentare unserer Gäste sehr ernst und haben alles unternommen, dass solche Versäumnisse in Zukunft nicht mehr vorkommen. Mit freundlichen Grüßen aus Rijeka, Marina Rogović, Direktor
5 out of 5
by Iulian

This traveler left a rating score only Posted Oct 5, 2015 on Hotels