The hotel could not accommodate me when I arrived as the person staying in the room had fallen ill. They moved me to a sister hotel, which was perfectly acceptable. Everything conducted without fuss and matter-of-factly.
Comment from Hotel Management
Nov 26, 2014 by GM, Hotel Management
Thank you for investing your time and writing this feedback. We apologize for the inconvenience that occured, but at the same time we are glad that the situation was resolved positively and most of all that you were satisfied with your stay in our sister hotel.
We hope that we will be able to acomodate you once again.