Ratings based on 129 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Jakarta

nice comfortable hotel near shopping centre

Posted May 24, 2017
nice spacious clean rooms . across road to huge shopping centre. only drawback is furnitures a bit aged but overall very comfortable rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Port Elizabeth

Excellent service

Posted Apr 14, 2017
Pros: The attention that you receive as a guest make you feel special.
Location: Shopping and resturants within walking distance.
Well received and well looked after. a terrific experience.
5 out of 5
by Mohamed

Convenient for Gateway Mall and Beaches

Posted Feb 4, 2017 on Hotels
Conveniently located hotel across the road from Gateway shopping centre and less than 5 mins to the beach by car. Wifi was spotty and complicated to use (you needed to set up a sep AlwaysOn account), and was limited to only 200MB a day. Junior suite was spacious, and looked into a court yard at the back of the hotel. Only 20 mins to airport. Breakfast was simple but adequate. Staff were friendly and responsive.
5 out of 5
by Iain

Posted Jan 16, 2017 on Hotels
very convenient for restaurants
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
awesome
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
2 out of 5
by A verified traveler from Brisbane, Australia

Ten year old pictures will always come undone!

Posted Dec 12, 2016
Pros: Great size and layout of room. It was wonderful. Bed was comfortable.
Cons: New door locks from balcony need replacing as they were broken. New cupboard doors as our mini kitchen ones were broken. Brighter lights to see.
Location: Great location. Safe with Gateway mall across the road
Have to say this hotel needs about US1.5M in renovations. Broken doorlocks, unsecured access to balcony. Filthy elevators and very poor staff management out of kitchen to room service or service in restaurant. I would not stay here again unless they dramatically spent time and money on improving this hotel plus staff management.
2 out of 5
by A verified traveler

Downright disgusting breakfast in a good hotel.

Posted Dec 5, 2016 on Hotels
Terrible breakfast,limited choice,no cutlery. Downright disgusting with no pride taken by the "chef" Suggest to fire the team at the restaurant who do not care.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire

October 2016

Posted Nov 10, 2016
Pros: Evening meal was god value for money and tasty A welcome quiet place after 24 hours international travel
Cons: The hotel was difficult to find in the dark as signage was not lit