Ratings based on 90 Verified Reviews

4.2 out of 5
75% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from JHB

HIGHLY RECOMMENDED!!!

Posted Mar 20, 2017
Wow.. okay I am classified as one of those really fussy people, but Coastlands just muted me completely! I was so impressed I even laughed at myself. The staff is the best.. from reception to the restaurant.. the porters..! The breakfast buffet is to die for.. the coffee..! Unforgettable..! except the waiters refused to tell me which brand it is.. lol.! Just one minor thing: the shower in suite 1003 spills water excessively into the bathroom.. I think it just needs a sealant of sort at the bottom of the shower door. Coastlands Umhlanga gets 99.99% excellence from me. I would definitely recommend it for both BUSINESS and LEISURE travels.
4 out of 5
by Brite

Convenient and Clean

Posted Dec 22, 2016 on Hotels
The side view of the hotel when coming form the Shell garage side need to be fixed because it gives the hotel a dodgy image. More like a construction site. Otherwise, the Hotel is easily accessible and the staff is very friendly. The food was good. But i was a bit shocked that there was no bacon or other pork based foods... The rooms are very clean and spacious. I must say the fridge does not add any value since it is not cold. Please work on your beautifully hidden fridges. The gym experience was smart, not forgetting the awesome view around the swimming pool area. I loved your parking space and system. It is very effective. Temperature around the building is good. But the Room air cons could still allow for personal adjustments. MY WIFE AND I HAD THE TIME OF OUR YOUNG LIFE. THANKS.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Had a memorable stay
5 out of 5
by A verified traveler

Elegant and comfortable

Posted Dec 16, 2016 on Hotels
Excellent service. Professional, beautiful decor, friendly staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels
4 out of 5
by A verified traveler

relaxing with great breakfast

Posted Nov 14, 2016 on Hotels
Great family weekend.
5 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
Overall very pleasant stay. However I find it confusing that I was charged per room per night but when it came to breakfast I had to pay per person.. I took this up with manager but ultimately I still has to pay for breakfast for my guest even though I was billed a room rate inclusive of breakfast