Ratings based on 19 Verified Reviews

4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Beautiful pool

Posted Jul 3, 2016
Very nice place, quiet if need a peace of mind its a great place.
Comment from Hotel Management
Jul 4, 2016 by The Fairmont Zimbali Team, Hotel Management
Dear Nom Thank you for sharing your 5 star review of the Fairmont Zimbali Lodge with us. We are delighted that you enjoyed your stay with us and look forward to welcoming you back again soon for yet another quiet and tranquil getaway. Kind Regards, The Fairmont Zimbali Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jan 1, 2016
Pros: Locations and surroundings
Cons: Restaurant prices very expensive.
Excellent surroundings and great service. Units were well equipped and maintained.
Comment from Hotel Management
Mar 24, 2016 by Maye Khuluse, Hotel Management
Dear Anonymous Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the surroundings of the Fairmont Zimbali Lodge as well as the great service received. We hope to welcome you back again soon. Kind Regards, The Fairmont Zimbali Team
2 out of 5
by A verified traveler from UK

Nice hotel - but badly in need of renovating

Posted Nov 22, 2015
Pros: The location
Location: Pretty much everything
I stayed here about 10 years ago and thought it was wonderful. Now it needs a shake up in all departments. The rooms are tired, the facilities not as good as they were. Clearly the effort has gone into the main hotel on the other side of the golf course. The only meal served is breakfast and most (not all) of the staff give the impression they are just treading water. Would not return unless I knew things had changed
Comment from Hotel Management
Dec 18, 2015 by Maye Khuluse, Hotel Management
Dear Jeff Thank you for sharing your valuable feedback with us. We are disappointed that your expectations were not met during your stay. We apologise for any inconveniences that you may have experienced and hope to deliver a more memorable experience to you in the future. Kind Regards, Maye Khuluse Director of Guest Services Fairmont Zimbali Lodge
2 out of 5
by A verified traveler from London

Tired and in need of updating

Posted Nov 10, 2014
Lodge is showing its sign of age and needs an urgent update. Hotel is corporate and very limited in dining options. Our Garden Room 7002 directly overlooks a row of parked cars. Overal impression very disappointing.
Comment from Hotel Management
Nov 25, 2014 by Joanne Du Plooy, Hotel Management
Dear David Thank you for taking the time to provide us with your feedback. We are sorry to hear that you did not enjoy your stay with us. The Fairmont Zimbali Lodge is being upgraded in phases in order to minimise the impact on guest experience. We do hope that you will visit us again soon so that you may experience some of the changes. Kind Regards, The Fairmont Zimbali Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2013
Comment from Hotel Management
May 30, 2014 by Joanne Du Plooy, Hotel Management
Dear Valued Guest, Thank you for taking the time to share feedback on your stay at Fairmont Zimbali Lodge. We are truly delighted you had a wonderful experience and we certainly hope to have the opportunity to welcome you back again soon. Kind regards, The Fairmont Zimbali Lodge Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel in a picturesque setting.

Posted Oct 2, 2013
Pros: The setting was terrific, the views were great and the food and service was excellent.
Due to our travel plans we could only stay one night - our brief stay was wonderful.
5 out of 5
Recommended
for Everyone
by Fabrizio from Dubai

Amazing setting and décor!

Posted Aug 30, 2013
Cons: Variety of cuisine.
We travelled in August 2013 The hotel has a unique colonial style which makes you feel very welcome. The rooms and service are impeccable and so was Breakfast. We tried a restaurant on the other Fairmont property and that was not at the same standard level of the Zimbali Lodge. .
4 out of 5
Recommended
for Everyone
by A verified traveler

Best stay I've had in years!

Posted Oct 24, 2012
Pros: The location
Cons: steep sidewalks and rough stairways
Location: Incredible forest with ocean views!!!!!
The entire location was spectacular! The only small drawback was the bits of wear and tear within the room itself. Given that the room had colonial style African furniture the wear was far less notable as compared to major chain hotels and did little to distract from the over all. The views were incredible and the staff was simply perfect!!!!
5 out of 5
Recommended
for Everyone
by steveyb

perfect

Posted Sep 13, 2012
Pros: service
Cons: bush
our weekend at Zimbali was perfect, the whole experience was top class especially the staff who catered for our every need.
5 out of 5
Recommended
for Everyone
by Elaine from Edinburgh

Fabulous Zimbali treat

Posted Apr 30, 2012
Pros: The service and surroundings
Location: Good location out of Durban but close to some beautiful areas to visit. Great pools and private beach for residents!
Warm welcome, great attention to detail, beautiful surroundings, a real luxury treat! Expedia provided great value for this hotel where we stayed in a lovely big room and were treated to great service.