Ratings based on 147 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Stay

Posted Apr 10, 2017
A beautiful hotel with gorgeous views, attentive and friendly staff.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
Dear Anonymous Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed the beauty of our hotel and that the views left a lasting impression on you. We are glad to hear that you found the staff to be attentive and friendly as per the Fairmont standard! We hope that you will visit us again in the near future allowing us to provide you with another memorable stay with us. Kind Regards, Nils Rothbarth General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Mar 18, 2017
Fine for an overnight stay close to airport. Only stayed one night.
Comment from Hotel Management
Apr 6, 2017 by General Manager, Hotel Management
Dear Anonymous Thank you for sharing your review with us. We are pleased to see that you enjoyed your stay with us. We hope that you will be back to visit us again in the near future. Kind Regards, Nils Rothbarth General Manager
5 out of 5
by Orla

Posted Mar 15, 2017 on Hotels
Beautiful rooms in a stunning location. Perfect for relaxation breaks. Lots of restaurants to choose from. No Wi-Fi in bedroom
Comment from Hotel Management
Apr 6, 2017
Dear Orla Thank you for sharing your feedback with us. We are delighted to hear that your stay with us exceeded your expectations. We are happy that you enjoyed everything from our room offering to our location to our restaurant variety. We hope that you will be back to visit us again in the near future. Kind Regards, Nils Rothbarth General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel, with plenty on site facilities.

Posted Mar 5, 2017
The location of the hotel is excellent, as it is close to the airport and transfers can be arranged at a good price. They also have a car that can take you to nearby towns etc. The beach cannot be used, but there are plenty pools, which were not busy when we visited. Suggest going for a la carte food choices where possible, and avoid the buffets - the food is better quality than on the buffets (breakfast and dinner). Good for couples or families.
Comment from Hotel Management
May 8, 2017 by General Manager, Hotel Management
Dear A Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel. We are happy that you found the location of our hotel to be ideal, and that you enjoyed the pools and a la carte dining selections. We hope that you will visit us again in the future, allowing us another opportunity to provide you with a memorable stay with us. Kind Regards, Nils Rothbarth General Manager
4 out of 5
by A verified traveler

convenient & clean resort

Posted Feb 6, 2017 on Hotels
Amazing
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Fairmont Zimbali Resort. We are delighted to see that your stay with us left a lasting impression on you! We hope that you will give us another opportunity in the future to provide you with another memorable experience with us. Kind Regards, Nils Rothbarth General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from London/Umhlanga

Impressions of Fairmount Zimbali Coastal

Posted Jan 29, 2017
Pros: The space and the quietness and the design of the hotel and the surrounding villas the swimming pools and the beach
Cons: Yes the containers for the hot food need to be warm the food was stone cold at 8 am for breakfast at the Coral tree restaurant
Location: Sibaya Casino Ballito
Efficient friendly check in the porter very factual about all the room facilities amazing series of pools and great views of the Indian Ocean Superb massage at the Spa and great service from the team at the café near the swimming pool they really went that extra mile Good variety of food at breakfast In all it was a relaxing break
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear mother lioness Thank you for taking the time to share your review with us. We are delighted to hear that your stay with us was made memorable by our room facilities, pools, views, treatments, staff and dining selection! We are happy to know that you had a relaxing break and that we were able to make a lasting impression on you. Thank you for your feedback regarding the food containers. We will share this with our team for future improvement. We hope that you will see this as a once-off occurrence and that it did not hamper your stay with us. We look forward to welcoming you back in the future. Kind Regards, Nils Rothbarth General Manager
4 out of 5
by Richard

Nice Hotel, Don't waste time on the food.

Posted Jan 24, 2017 on Hotels
Nice Hotel. The general staff was good, but the restaurants were lacking. This was Holiday Inn food.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Richard Thank you for taking the time to tell us about your experience at the Fairmont Zimbali Resort. We are happy to hear that our staff left a lasting impression on you. It is unfortunate to hear that you left dissatisfied with our restaurant offering however, and we will be sure to share your comments with our team to ensure improvement moving forward. We hope that you will give us another opportunity in the future to provide you with a memorable experience with us. Kind Regards, Nils Rothbarth General Manager
3 out of 5
by A verified traveler

Posted Jan 16, 2017 on Hotels
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to rate your experience at the Fairmont Zimbali Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please do not hesitate to contact us should you wish to discuss your stay in more detail. We hope that you will give us another opportunity in the future to provide you with a memorable experience with us. Kind Regards, Nils Rothbarth General Manager
3 out of 5
by A verified traveler from Sandton South Africa

Beyond expensive

Posted Jan 7, 2017
Not a five star hotel except for excellent staff and magnificent location. Room rate is exhorbitant
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Alan Thank you for sharing your experience with us. We are disheartened to hear that you did not feel that you had an overall 5-star stay with us. We are happy that our wonderful staff and the beautiful location left a lasting impression on you, and we hope that you will be back in the future allowing us another opportunity to provide you with a complete 5-star memorable stay for you. Kind Regards, Nils Rothbarth General Manager
5 out of 5
by Mapheto

Posted Jan 3, 2017 on Hotels
Our stay was marvelous. We would definately return soon
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Mapheto Thank you for sharing your experience with us. We are ecstatic to hear that your stay at the Fairmont Zimbali Resort exceeded your expectations! We look forward to welcoming you back and to having the opportunity of providing you with many more memorable moments. Kind Regards, Nils Rothbarth General Manager