Ratings based on 21 Verified Reviews

3.6 out of 5
67% of guests recommend
4.0 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Sthobile

This traveler left a rating score only Posted Jul 5, 2016 on Hotels
4 out of 5
by Enett

Happy Traveller

Posted Jun 16, 2016 on Hotels
Stay here for business often. Economic hotel.
3 out of 5
by Andries from Ballito

Posted Jun 3, 2016 on Hotels
Restaurant service was very average and food was not worth eating.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Canadian

Fantastic Staff. Exceptional Comfort. Great Locati

Posted May 21, 2016
Pros: 1. Customer Care 2. Room and Facilities 3. Location
Location: I liked its location close to beach and how easy it was to access the N3... It is located in a safe and secure location with 24 hour security
I have only in the last year of so discovered the Premier Hotel chain and I have had each and every time an exceptional experience. I travel a great deal with my work and I have a found a few hotels around the world that I look forward to staying at and this hotel chain is one of them. I arrived on the 12 May in the evening and was provided with a room that was a pleasure to return to each day. It was tastefully decorated wth a bathtub, shower, basic, etc with plenty of towels and other bathroom comforts. My room had a large size bed with pillows and more pillows. I had a fridge and a well stocked coffee and cookie station. My room overlooked a beautiful lush garden and my internet was strong and fast.... That evening i enjoyed a buffet dinner that had a large selection of food dishes for me (I am a vegetarian) and the staff were highly attentive to my dining needs. In the morning I was pleasantly surprised with another large selection of breakfast options and during my meal the General Manager ( a real gentleman) came and introduced himself to me and was genuinely interested in my experience at the hotel.... Unfortunately for me, I had left my lights on and my car would not start.... I went to see the general manager about the situation and he said "no problem' we are here to help... Now I have never been in a hotel where a GM rolls up his sleeves and pushes a car for a guest but I can assure you that this is the kind of man that the GM is....Although we could not get the ca
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 17, 2016 on Hotels
1 out of 5
by Mthembeni from Alberton

No value for money

Posted Feb 7, 2016 on Hotels
It was a great disappointment for the four star, it's so like the two star
4 out of 5
by agnes from Staffordshire

night in Richards Bay

Posted Jan 26, 2016 on Hotels
Spent the night here on our way to Tembe Elephant Park.
4 out of 5
by Pragasen from Gauteng

Excellent Spa facilities

Posted Jan 15, 2016 on Hotels
Excellent Spa facilities, especially the happy hour rates.
5 out of 5
by A verified traveler

Would definetly recommend to another person

Posted Jan 8, 2016 on Hotels
It was my first time at this hotel really loved it...
5 out of 5
by Zandile from Durban

Posted Dec 25, 2015 on Hotels
It was fabulous...we enjoyed our stay there your rooms are so wow...spotless clean...only one thing that was missing n that thing is the bar fridge... otherwise your place roooocks...!!! We want to visit again....your staff as well is so nice and friendly...keep it up...!!!!!