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Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant

Location

This family-friendly Umhlanga hotel is located by the sea, within a 5-minute walk of The Barnyard Theatre at Gateway and Gateway Theatre of Shopping. Kwazulu-Natal Sharks Board Shark Museum and Umhlanga Hospital are also within 10 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite.

Room Amenities

All 205 rooms feature comforts like Tempur-Pedic beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Protea Hotel by Marriott Durban Umhlanga Ridge features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a rooftop terrace, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Onsite parking is available (surcharge).

Protea Hotel by Marriott Durban Umhlanga Ridge is a smoke-free property.

  • 24-hour front desk 
  • Children's club (free) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 205 
  • Number of floors - 7 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Free WiFi 
  • Business center 
  • Meeting rooms 7 
  • Garden 
  • Rooftop terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Pool sun loungers 
  • Year Built 2009 
  • Area shuttle (surcharge) 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 
  • Outdoor pool 
  • Coffee/tea in common areas 
  • Computer station 
  • Restaurant 
  • Conference center 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • Access via exterior corridors 
  • Free bottled water 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • In-room climate control (air conditioning) 
  • Room service (limited hours) 
  • LCD TV 
  • Tempur-Pedic mattress 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Protea Hotel by Marriott Durban Umhlanga Ridge has a restaurant serving breakfast, lunch, and dinner.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Mountain biking nearby 
  • Golf lessons available nearby 
  • Boat tours nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.
This property requires full payment at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

Parking height restrictions apply

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: ZAR 300 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: ZAR 185 per person (approximately)
  • Airport shuttle fee: ZAR 350 per person (one way)
  • Self parking fee: ZAR 65 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Protea Hotel Ridge
  • Protea Hotel Umhlanga
  • Protea Hotel Marriott Durban Umhlanga Ridge
  • Protea Ridge
  • Protea Umhlanga Ridge
  • Umhlanga Protea Hotel
  • Umhlanga Protea Hotel Ridge
  • Umhlanga Ridge Protea Hotel
  • Protea Hotel Marriott Ridge
  • Protea Marriott Durban Umhlanga Ridge
  • Protea Marriott Ridge

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.


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