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Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant

Location

This family-friendly Umhlanga hotel is located by the sea, within a 10-minute walk of Gateway Shopping Centre and Umhlanga Hospital. Umhlanga Lighthouse and Umhlanga Rocks Beach are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite.

Room Amenities

All 205 rooms feature comforts like Tempur-Pedic beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Protea Hotel Umhlanga Ridge features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a rooftop terrace, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Onsite parking is available (surcharge).

Protea Hotel Umhlanga Ridge is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's club (free) 
  • Children's pool 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Computer station 
  • Conference center 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Luggage storage 
  • Meeting rooms 7 
  • Number of buildings/towers - 1 
  • Number of floors - 7 
  • Outdoor pool 
  • Pool sun loungers 
  • Porter/bellhop 
  • Restaurant 
  • Rooftop terrace 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Spa services on site 
  • Total number of rooms - 205 
  • Year Built 2009 

Family Friendly Amenities

  • Children's club (free)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Outdoor pool  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Premium bedding 
  • Premium TV channels 
  • Refrigerator 
  • Room service (limited hours) 
  • Satellite TV service 
  • Tempur-Pedic mattress 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Protea Hotel Umhlanga Ridge has a restaurant serving breakfast, lunch, and dinner.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Mountain biking nearby 
  • Golf lessons available nearby 
  • Boat tours nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.
This property requires full payment at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service dogs are allowed

24-hour check-in

Parking height restrictions apply

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: ZAR 300 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: ZAR 185 per person (approximately)
  • Airport shuttle fee: ZAR 350 per person (one way)
  • Self parking fee: ZAR 65 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Protea Hotel Ridge
  • Protea Hotel Umhlanga
  • Protea Hotel Umhlanga Ridge
  • Protea Ridge
  • Protea Umhlanga Ridge
  • Umhlanga Protea Hotel
  • Umhlanga Protea Hotel Ridge
  • Umhlanga Ridge Protea Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.


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