Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby ian from Durban KZN
Good choice of hotelPosted Jul 11, 2015 on Hotels
This was a good choice. Very clean comfortable spacious room, in a lovely hotel in a great location. Very nice view from the room. Friendly staff too, and some good restaurants and pubs within a 5 minute walk. Highly recommended
for Business Travelersby Amit from Los Angeles
All good except WiFi connectivityPosted Jun 16, 2015 on Hotels
All good except wifi connectivity
by A verified traveler from Kwazulu Natal Howick
Disappointing stay in Richards bayPosted Mar 25, 2015
When we got there we carried our cases in. At reception the lady alone was trying to do all three thing by herself. She reserved a sum of R3000.00 on our credit card for the one night stay. The room was a smoking room and it smelt and the air con did not work. They asked us if they could fix the air con the next day, the day we check out??? So after some time with much reluctance they moved us to a room down the hall. Also a smoking room, this did not smell so bad and the air con worked. The next day all three ladies in reception could not reverse our reserved amount on the credit card and then still took off the amount for the stay that night. So therefore they had their money and our R3000.00 too. They could not reverse it as they blamed the machine. Their attitudes were terrible and no one went out of their way to help us. It has been four days now and still they have our money and theirs. Well as long as they have their money, the rest of us can wait till they get taught how to work the credit card machine. I will really look hard at staying at a Protea Hotel again, most probably never again.
for Everyoneby A verified traveler from DBN
A quiet weekend of tranquil and comfort..Posted Mar 23, 2015
Wanted to spend a quiet yet comfortable weekend out of DURBAN. This hotel has everything: Friendly concierge: thanks Sinethembile! Helpful Reservations desk: thanks Thando! Happy waitrons: thanks Lungile! Professional Chefs too! Room 318 is best: Top floor , away from the loud waterfront restaurant . Stylish and tasteful interior decor , immaculately maintained. Wonderful stay. breakfast at ZAR 175 is pricey but well made. Thanks again. Will definately come back!
for Getaway With Friendsby Musawenkosi from jhb
hotel stayPosted Feb 26, 2015 on Hotels
All was good no complaints
for Couplesby A verified traveler
DisappointingPosted Jan 5, 2015 on Hotels
Nice hotel at a nice location, but with the worst service and maintenance ever. Broken safe, small bed sheet that does not fit the bed, water leaking from the aircon into the room...
for Couplesby Ruth
Posted Dec 25, 2014 on Hotels
for Everyoneby A verified traveler from Essen, Ruhrgebiet
Schönes Hotel mit großzügigen ZimmernPosted Dec 25, 2014
Lage am Hafen der Tuzi Gazi Waterfront war sehr schön. Zimmer sehr großzügig mit tollem Bad mit Wanne sowie separierter Dusche und WC. Essen war gut. Preis für Frühstück mit R165 überteuert, vor allem im Vergleich mit dem Abendessen-Buffet für R175. Buffet abends gut aber nicht sehr abwechslungsreich. Personal war ausgesprochen freundlich, jedoch für meinen Geschmack zu viel Personal welches recht ineffektiv arbeitet - und trotz teilweiser mehrfacher Rückfragen zu den Bestellungen trotzdem nicht immer das richtige bringt. "That's Africa!" Alles in allem haben wir den Aufenthalt aber sehr genossen und würden das Hotel auch weiterempfehlen.
for Couplesby Siyethemba
Posted Dec 9, 2014 on Hotels
for Couplesby A verified traveler
Posted Oct 10, 2014 on Hotels