Ratings based on 41 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.0 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
for Personal Eventby A verified traveler
1 ASCENSORE GUASTOPosted May 22, 2015 on Hotels
for Familiesby mr ss from Johannesburg
Hotel amenities and locationPosted May 6, 2015 on Hotels
My stay was unfortunately unpleasant. Some of the things that disappointed me are 1) walking to the car park in the dingy pathway without a tag and parking assistant thinking that I am just a someone who want to park for free, 2) the noise from the tavern patrons the whole night, 3) the elevator not working, unwelcoming reception personnel not giving me information about which floor my room was, 4) safe not working, 5) bathroom door not closing
for Getaway With Friendsby Sarah from Manchester
Great value!Posted Apr 17, 2015 on Hotels
Great time here, location was good although the walk down to the beach was a bit 'interesting' opted for a taxi back! Nevertheless lovely place, good location and excellent service!
for Everyoneby A verified traveler from Germany
akzeptabelPosted Apr 3, 2015
Cons: renovieren Bad!!!!! Stellplatz sehr eng und laut bei Wäscheanlieferung um 7:00
Location: nichts kann man unternehmen auch essens mäßig mau
Rezeption und Frühstücksraum ok, leidere sehr schlechter Welan - empfang, sehr laut die Zimmer und renovierungsbedürftig, Betten gut, Frühstück ok aber 18 Dollar für 2 Spiegeleier mit Toast und Becon, unakzeptabel. Für eine Nacht empfehlenswert.
for Business Travelersby Nilesh from Nairobi, Kenya
Nice stayPosted Apr 1, 2015 on Hotels
It was nice with good food and friendly service by the serving staff as well as the reception. Once the current renovations are completed it will be a nice affordable place to stay.
for Everyoneby A verified traveler from South Africa
Conveniently placedPosted Feb 24, 2015
Friendly and welcoming reception staff and a big thanks to WESLEY, TRACY & PORTIA for being totally awesome (their bosses should either promote them or give them a serious pay rise and I hope they are treated well). There's a lady called Yvonne who needs a serious refresher on people skills. The hotel is conveniently placed in the city centre on Smith Street a few minutes walk from the beach, food, shopping and other attractions. It is a 3☆ hotel so don't expect perfection as far as the rooms are concerned (everything is a work in progress). Although the rooms are reasonably sized the shower in the single room is VERY small & non-inviting so if you're a big person or are travelling with kids go for either a 'disabled' room (if booking online) or ask for a bigger room before arrival (you may have to pay a little extra). By the way, Durban is a very hot and humid place so don't be too alarmed if you see a cockroach or two around and don't leave open food items lying around. Overall, great service!!! I would stay here again If I were to be served by the same people☺
for Business Travelersby steve from Cape Town
Terrible Stay Experience!!Posted Jan 15, 2015 on Hotels
There were flies and mosquitos in the room. only one switch for the air con. temperature is not adjustable. I booked through hotel.com for 3 rooms, but when I checked in, the lady said the one room is not paid for. And she doesn't know who to contact. The facility is old and service is bad, it doesn't deserve the 3 star. I will never go back or recommend it to my friends, and I think you should take it off your list.
for Business Travelersby steve
Posted Jan 15, 2015 on Hotels
for Couplesby Akhona from Mthatha
Nice stay in AlbanyPosted Jan 9, 2015 on Hotels
It was a nice stay there friendly staff and I like breakfast, it was superb. The problem of lifts and room phone was not working. It is in the center of the town so taxy noise is the problem to those sensitive
for Familiesby A verified traveler
ben and jackPosted Jan 7, 2015 on Hotels
I had a nightmare stay the place and smiley the lifts are too slow buy out those people at the back tavern and the empty building improve the passage