Cleanliness rating 5/10. No irons in the rooms terrible
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We do apologise, we do unfortunately not provide irons in the room due to it is a fire risk and we are not a self catering establishment as advertised, we do however have a dry cleaning and laundry department that can definitely do the laundry at a charge. We are looking forward to welcoming you back on your next visit. Yours in Hospitality, Jamie Lea Walker, Assistant Guest Services Manager.