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Great view, staff, facilities an so on and so forth
Joachim
Stayed 3 nights in Feb 2024
Response from Ryan Coppin on Mar 6, 2024
Dear Joachim,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We pride ourselves in not only meeting but exceeding our Guests' expectations and are truly pleased when this happens.We look forward to welcoming you back in the near future.Yours in HospitalityRyan CoppinFront Office Manager
8/10 Good
Susan
Traveled with family
Jan 29, 2024
Liked: Staff & service, amenities
It's quite a nice and beautiful hotel close to beach shops etc however they have to manage their sewer system because the room will be smelling urine all day even the corridors so I think it's the sewer system which is not perfect
Besides that we really enjoyed our stay
Susan
Stayed 3 nights in Jan 2024
Response from Ryan Coppin on Mar 6, 2024
Dear Susan,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We have addressed the issue you put forward and have changed our chemicals used for public area cleaning.We look forward to your next stay.Yours in HospitalityRyan CoppinFront Office Manager
Dear Anonymous,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We pride ourselves on not only meeting but exceeding our Guest expectations and take it seriously when this is not met.We hope you would afford us another chance to make this up to you and show you a true Blue Waters Experience.Yours in HospitalityRyan CoppinAssistant Front Office Manager
4/10 Poor
JC
Jan 12, 2024
JC
Stayed 1 night in Jan 2024
Response from Ryan Coppin on Jan 20, 2024
Dear Ofentse,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We strive for Guest excellence and are saddened to hear that we did not meet your expectations this time.We hope you will afford us another opportunity to correct this in the near future.Yours in HospitalityRyan CoppinAssistant Front Office Manager
10/10 Excellent
Meldah
Jan 3, 2024
Meldah
Stayed 1 night in Jan 2024
Response from Ryan Coppin on Jan 20, 2024
Dear Meldah,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are happy to see that your stay was enjoyable and look forward to welcoming you back in the near future.Yours in HospitalityRyan CoppinAssistant Front Office Manager
Dear Ofentse,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are happy to see that your stay was enjoyable and look forward to welcoming you back in the near future.Yours in HospitalityRyan CoppinAssistant Front Office Manager
The buffet breakfast, quality food and service were excellent.
DAVID
Stayed 1 night in Nov 2023
Response from Ryan Coppin on Dec 26, 2023
Dear David,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are pleased to see that your stay was enjoyable and look forward to your next stay.Yours in HospitalityRyan CoppinAssistant Front Office Manager
10/10 Excellent
Shanelle
Dec 18, 2023
Shanelle
Stayed 1 night in Dec 2023
Response from Ryan Coppin on Dec 20, 2023
Dear Shanelle,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are pleased to hear that you enjoyed your stay and we look forward to having you back in the near future.Yours in hospitalityRyan CoppinAssistant Front Office Manager
6/10 Okay
Patrick
Dec 17, 2023
Patrick
Stayed 1 night in Dec 2023
Response from Ryan Coppin on Dec 20, 2023
Dear Patrick,Thank you for your review.We look forward to your next stay at Blue Waters Hotel.Kind RegardsRyan CoppinAssistant Front Office Manager
2/10 Terrible
Dineo
Dec 7, 2023
Dineo
Stayed 2 nights in Dec 2023
Response from Ryan Coppin on Dec 20, 2023
Dear Dineo,Thank you for your review.I am concerned with your rating and would like it if you could contact us to elaborate on your review to see where we missed the bar with your booking.I look forward to hearing from youYours in HospitalityRyan CoppinAssistant Front Office Manager
Great bang for your buck, Restaurante food is delicious and the bar served tasty drinks
Russell
Stayed 1 night in Nov 2023
Response from Ryan Coppin on Dec 20, 2023
Dear Russell,Thank you for choosing to stay at Blue Waters Hotel.We strive to not only meet but to exceed the expectation of every Guest that comes into the hotel.I see this could not have been the case with your stay and would love to hear from you to elaborate on your rating so we can see where we need improvement.Yours in HospitalityRyan CoppinAssistant Front Office Manager
10/10 Excellent
Guillaume
Nov 16, 2023
Guillaume
Stayed 2 nights in Nov 2023
Response from Ryan Coppin on Nov 22, 2023
Dear Guillaume,Thank you for taking the time to review your recent stay with us.We are pleased to see that your stay was memorable and look forward to having you back with us soon.Kind RegardsRyan CoppinAssistant Front Office Manager
Dear Bayiphiwe,Thank you for taking the time to review your recent stay.We are please that your stay was enjoyable.We trust we will be seeing you back soon.Yours in HospitalityRyan CoppinAssistant Front Office Manager
8/10 Good
Bruce
Traveled with family
Nov 4, 2023
Liked: Cleanliness, amenities
Shows it age. Poor sound proofing. Trouble with restaurant staff - would not let us to just get a salad at the buffet evwen thouight it was on the menu and the buffet had all of the ingredients setup. Told us wouls would have to go through romm service but the only salads thet offered were Greek and Thai, Two block walk in the rain to get to a real restaurant. On the other hand the included breakfast buffet was excellent. In spite of these shortcommings, they hotel was well worth the price
Bruce
Stayed 5 nights in Oct 2023
Response from Ryan Coppin on Nov 22, 2023
Dear Bruce,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We will consider ways of bettering our service to better accommodate Guest requests.We trust you will be back soon and look forward to welcoming you back.Yours in HospitalityRyan CoppinAssistant Front Office Manager
Dear Thapelo,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We strive to not only meet but exceed our Guests' expectations and are delighted when this is achieved.We look forward to welcoming you back in the near future.Kind RegardsRyan CoppinAssistant Front Office Manager
Dear Howard,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We aim to not only meet, but exceed the expectations of our Guests and are pleased when this has been achieved.We look forward to having you back at Blue Waters Hotel in the near future.Kind RegardsRyan CoppinAssistant Front Office Manager
10/10 Excellent
Thapelo
Oct 30, 2023
Thapelo
Stayed 1 night in Oct 2023
Response from Ryan Coppin on Nov 1, 2023
Dear Thapelo,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are pleased to see that your stay was memorable.We look forward to having you back at Blue Waters Hotel in the near future.Kind RegardsRyan CoppinAssistant Front Office Manager
10/10 Excellent
Theunis
Oct 26, 2023
Theunis
Stayed 1 night in Oct 2023
Response from Ryan Coppin on Oct 28, 2023
Dear Theunis,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are pleased to hear that you enjoyed your stay and we look forward to having you back with us soon.Kind RegardsRyan CoppinFront Office Manager
10/10 Excellent
Adrian
Oct 23, 2023
Adrian
Stayed 5 nights in Oct 2023
Response from Ryan Coppin on Oct 25, 2023
Dear Adrian,Thank you for taking the time to review your recent stay with us.We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back in the near future.Kind RegardsRyan CoppinAssistant Front Office Manager
8/10 Good
John
Oct 18, 2023
John
Stayed 2 nights in Oct 2023
Response from Ryan Coppin on Oct 23, 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
8/10 Good
Ghulam
Oct 9, 2023
Ghulam
Stayed 1 night in Oct 2023
Response from Ryan Coppin on Oct 23, 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
6/10 Okay
Rowland
Traveled with family
Oct 3, 2023
the hotel was over packed , 1 lift not working. We had to complain to the manager who was Gavin at the time. He was wonderful. He listen to us and sorted us out. He made our stay memorable.
Rowland
Stayed 1 night in Sep 2023
Response from Ryan Coppin on Oct 23, 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
The service was great! but it was just too noisy...
Verified traveler
Stayed 2 nights in Sep 2023
Response from Ryan Coppin on Oct 23, 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We do get quite busy at times.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
My girl friend organise me a surprise help by one of the hotel staff... I was so happy for what they did
Livingstone
Stayed 2 nights in Sep 2023
Response from Ryan Coppin on Oct 23, 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
10/10 Excellent
Mamoloko
Sep 6, 2023
Mamoloko
Stayed 3 nights in Sep 2023
Response from Ryan Coppin on Oct 23, 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
10/10 Excellent
Guillaume
Aug 30, 2023
Guillaume
Stayed 2 nights in Aug 2023
Response from Ryan Coppin on Oct 23, 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
We enjoyed our stay. The room was neat, spacious, and the meals were great.
FORTUNATE
Stayed 1 night in Aug 2023
Response from Ryan Coppin on Oct 23, 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel
10/10 Excellent
Martin
Aug 26, 2023
Martin
Stayed 1 night in Aug 2023
Response from Ryan Coppin on Aug 30, 2023
Dear Martin,Thank you for taking the time to review your recent visit to our Hotel.We look forward to having you back with us soon.
8/10 Good
Mervyn
Business traveler
Aug 25, 2023
Liked: Cleanliness, staff & service, room comfort
Mervyn
Stayed 4 nights in Aug 2023
Response from Ryan Coppin on Aug 30, 2023
Dear Mervyn,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.Do you have any suggestions for us where we could improve to ensure a 10/10 from your next stay?
8/10 Good
JULIANA L MICHEL
Aug 24, 2023
JULIANA L MICHEL
Stayed 5 nights in Aug 2023
Response from Ryan Coppin on Aug 30, 2023
Dear Juliana,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.
10/10 Excellent
Deon
Aug 22, 2023
Deon
Stayed 2 nights in Aug 2023
Response from Ryan Coppin on Aug 30, 2023
Dear Deon,Thank you for taking the time to review your recent visit to our Hotel.We look forward to having you back with us soon.
4/10 Poor
Jasmine
Aug 22, 2023
Jasmine
Stayed 3 nights in Aug 2023
Response from Ryan Coppin on Oct 28, 2023
Dear Jasmine,Thank you for your review.Kindly share some feedback and suggestions on how we could turn your 4 rating into a 10 rating.I look forward to hearing from you.Kind RegardsRyan CoppinFront Office Manager
Dear Tavia,Thank you for taking the time to review your recent stay at Blue Waters Hotel. We are pleased when we are able to not only meet but exceed the expectations of our Guests.We look forward to your return.Kind RegardsRyan CoppinFront Office Manager
6/10 Okay
Nomusa
Traveled with family
Aug 16, 2023
Liked: Staff & service
Nomusa
Stayed 2 nights in Aug 2023
Response from Ryan Coppin on Oct 28, 2023
Dear Nomusa,Thank you for taking the time to review your recent stay at Blue Waters Hotel.Kindly give us feedback on how we can turn your rating of 6 to a 10.We look forward to hearing from you.Kind RegardsRyan CoppinFront Office Manager
Location is excellent, close to sun coast entertainment and casino . Beach is very close and assessable. Felt safe there.
Rabia
Stayed 7 nights in Jul 2023
Response from Ryan Coppin on Aug 30, 2023
Dear Rabia,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.
6/10 Okay
V
Business traveler
Jul 31, 2023
Disliked: Staff & service, room comfort
Feedback
The place is okay, just few issues:
*The bed was not comfortable
*Pillows are hard and linen were not changed.
*Aircon is not adjustable only produces cold air
*No Iron or ironing board, if you need one, you have to payfor it.
The staff at the hotel are extremely polite, friendly and helpful (especially the reception team). I felt very welcomed and looked after by all the workers from the bar staff to the cleaners and overall had a really fantastic stay at the Blue Waters, I will return!
Harry
Stayed 7 nights in Jun 2023
Response from Ryan Coppin on Aug 30, 2023
Dear Harry,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.
Dear Raymond,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.
8/10 Good
Andrea
Jul 13, 2023
Andrea
Stayed 6 nights in Jul 2023
10/10 Excellent
Nothando
Jul 12, 2023
Nothando
Stayed 2 nights in Jul 2023
Response from Ryan Coppin on Aug 30, 2023
Dear Nothando,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.
2/10 Terrible
Guillaume
Jul 6, 2023
Guillaume
Stayed 3 nights in Jul 2023
Response from Ryan Coppin on Aug 30, 2023
Dear Guillaume,Thank you for taking the time to review your recent visit to our Hotel.We are concerned that you only scored us a 2/10 for your recent stay. Please could you elaborate so we can correct what can be corrected to ensure a better experience on your next visit.