Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Durban South Africa

Posted Nov 16, 2016
Pros: The view is breathtaking it's centrally located the staff is excellent and the food is very good
Cons: I can't think of anything I can improve because overall they were doing but they were supposed to do
Location: Across the street from the beach the hotel has a bar that really popular inside and out seems to be close to major attractions
I spent all my time eating in the hotel because the food is excellent the staff is very kind, humble and appreciative loved it
4 out of 5
by A verified traveler from US

Staff was lovely. Breakfast was phenomenal.

Posted Nov 15, 2016
Pros: The breakfast, and the lamb curry brick oven pizza served at the bar downstairs was lovely.
Cons: Wifi was sketchy on higher floors. I had to come down to the lounge to get a better connection.
Location: Suncoast Casino is walking distance. There's a grocery three blocks away. Florida Road is a really cheap Uber ride away as well.
Comment from Hotel Management
Nov 17, 2016 by Assistant Guest Services Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted to hear that you enjoyed your stay with us and we look are looking forward to welcoming you back to Blue Waters Hotel again in the near future. Yours in hospitality, Jamie lea walker, Assistant Guest Services Manager
5 out of 5
by A verified traveler from US

it was great , I will stay again in this hotel

Posted Nov 8, 2016
Pros: staff, service , ocean view, breakfast is good. Front desk staff is friendly and very helpful
Cons: Nothing really. I will stay in this hotel in the future
Location: n/a
Comment from Hotel Management
Nov 13, 2016 by guestservices@bluewatershotel.co.za, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted to hear that you enjoyed your stay with us and we look are looking forward to welcoming you back to Blue Waters Hotel again in the near future. Yours in hospitality, Jamie lea walker, Assistant Guest Services Manager
4 out of 5
by A verified traveler

Posted Nov 2, 2016
Super Ausblick aus dem Familienzimmer auf das Meer.
Comment from Hotel Management
Nov 15, 2016 by Lindie Lotriet , Hotel Management
Super Ausblick aus dem Familienzimmer auf das Meer.
5 out of 5
by A verified traveler from Musina

Great business stopover

Posted Sep 4, 2016 on Hotels
I travel with my 2 sons and we love getting the executive family suite so we can chat after business and just be around each other during the trip.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. Your feedback is highly valued and will be used to maintain and improve, where necessary, our standards of service and facilities. We are thrilled to hear that you enjoyed your stay and we hope to have the privilege of welcoming you to Blue Waters Hotel again in the near future. Yours in hospitality, Monique Hattingh, Front Office Manager
4 out of 5
by A verified traveler

Posted Aug 29, 2016
The room had a funny smell. but the hotel staff took care of it. I love staying there. close to the beach and safe.
Comment from Hotel Management
Sep 7, 2016 by Monique, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. Your feedback is highly valued and will be used to maintain and improve, where necessary, our standards of service and facilities. We have constructively communicated your feedback to the relevant parties in order to assist us in improving our service delivery. We sincerely apologise for the discomfort and inconvenience caused. We hope to have the privilege of welcoming you to Blue Waters Hotel again in the near future. Yours in hospitality, Monique Hattingh, Front Office Manager
4 out of 5
by A verified traveler

Nice hotel near beach

Posted Aug 18, 2016
Good value. Convenient location on beach. Recommend request a room above 6th floor because of street noise
Comment from Hotel Management
Sep 7, 2016 by Monique, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We hope to have the privilege of welcoming you to Blue Waters Hotel again in the near future. Yours in hospitality, Monique Hattingh, Front Office Manager
5 out of 5
by A verified traveler from kidderminster

Fantastic

Posted Aug 16, 2016
The hotel was lovely. The only comment I have is that they have a lovely inside pool but the children could not swim in it as it was freezing cold
Comment from Hotel Management
Sep 7, 2016 by Monique, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. Your feedback is highly valued and will be used to maintain and improve, where necessary, our standards of service and facilities. Yours in hospitality, Monique Hattingh, Front Office Manager
3 out of 5
by A verified traveler

Noisy over weekends

Posted Aug 10, 2016 on Hotels
Being fairly tall, we found the standard length bed awkward. There is no option for extra-length beds. During the week the hotel was quiet but turned into a party haven over the weekend. Noise made by unruly patrons (and their kids) echoes down the corridors and even between floors. This made for very restless and noisy nights.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. Your feedback is highly valued and will be used to maintain and improve, where necessary, our standards of service and facilities. We have constructively communicated your feedback to the relevant parties in order to assist us in improving our service delivery. We sincerely apologise for the discomfort and inconvenience caused. We hope to have the privilege of welcoming you to Blue Waters Hotel again in the near future. Yours in hospitality, Monique Hattingh, Front Office Manager
3 out of 5
by Lionel from Cape Town

Posted Aug 2, 2016 on Hotels
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. Your feedback is highly valued and will be used to maintain and improve, where necessary, our standards of service and facilities. We are delighted to hear that you had a great stay with us. We hope to have the privilege of welcoming you to Blue Waters Hotel again in the near future. Yours in hospitality, Lindie Lotriet, Guest Services Manager