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Get an overview of this hotelUpscale hotel on the beach, with 2 outdoor swimming pools

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Location

Located in Durban, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Umhlanga Lighthouse, Umhlanga Rocks Beach, and Umhlanga Lagoon Nature Trail. Umhlanga Hospital and Gateway Shopping Centre are also within 2 mi (3 km).

Hotel Features

Catch some rays at the beach or spend the day relaxing at The Oyster Box's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.

Room Amenities

All 86 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include balconies or patios, DVD players, and flat-screen TVs.

Hotel Amenities

Hotel Amenities

The Oyster Box features a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. 5 meeting rooms are available. This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle. Onsite valet parking is complimentary.

The Oyster Box has designated areas for smoking.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Business center 
  • Casino shuttle (surcharge) 
  • Children's club 
  • Children's club (free) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Cruise terminal shuttle (surcharge) 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free breakfast 
  • Free parking nearby 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Library 
  • Luggage storage 
  • Meeting rooms 5 
  • Multilingual staff 
  • Number of bars/lounges - 3 
  • Number of buildings/towers - 3 
  • Number of floors - 3 
  • Number of meeting rooms - 5 
  • Number of outdoor pools - 2 
  • Number of restaurants - 3 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Free shopping center shuttle 
  • Spa services on site 
  • Spa treatment room(s) 
  • Supervised childcare/activities 
  • Supervised childcare/activities (free) 
  • Terrace 
  • Total number of rooms - 86 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Turkish bath/Hammam 
  • Wedding services 
  • Year Built 1947 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • DVD player  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pools  
  • Supervised childcare/activities (free)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking, Free parking nearby

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Balcony or patio 
  • Bathrobes 
  • Cable TV service 
  • Ceiling fan 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • DVD player 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Slippers 
  • Turndown service 
  • Wheelchair accessible 

Where to Eat

A complimentary breakfast is served each morning between 7 AM and 10 AM.

The Ocean Terrace - Overlooking the ocean, this family restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Palm Court - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required.

The Grill Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

The Oyster Bar - This Champagne bar specializes in international cuisine and serves light fare only.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

Spa Services

The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Massages 
  • Minimum age to access spa is 12 
  • Body treatments 
  • Facial treatments 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the hotel:
  • 1 percent tourism fee will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: ZAR 860 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Box Oyster
  • Oyster Box
  • Oyster Box Hotel
  • Oyster Box Hotel Umhlanga
  • Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks

We should mention

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not permitted at this property.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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